2/10 糟糕
Paul,Hong Kong
2018年04月2日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nightmare
We booked the Deluxe Chalet room with sea view, 678 sq ft. They gave us a garden room with many dead mosquito on the bed and on the table. So I asked the front desk to change our room with sea view. So they changed us another so called very little seaview room and only 300 sq ft. We are very disappointed and the manager said it’s the deluxe chalet. Expedia is posting the wrong information. So I don’t know who went wrong. The problems are not only the size. The toilet is without a flushing water. I never stay in a hotel with this quality but they are charging not cheap in the area. Hope everyone reconsider to stay in this hotel.
Paul
2018 年 3 月入住 1 晚