Big room with good view, bed comfortable. But many inserts in swimming pool, pool water is very very dirty. Many small cockroaches in toilet & cupboard. Must not stay this hotel again.
Nice stay at the hotel, dinner is nice, close to some restaurant, free shuttle to Chinatown. And we have left a pair glasses at the hotel room, they can found in 15 mins after we called and kept for us for 3 days. Only the room is a bit old.
Jamie Liu
8/10 还可以
真实旅客
2012 年 4 月 5 日
满意:清洁度、员工和服务、客房舒适度
真实旅客
6/10 一般
真实旅客
2011 年 9 月 19 日
真实旅客
8/10 还可以
Mitchell,West Haven
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施
This is a good family hotel. The staff were very friendly and helpful. Breakfast was good with a good coffee machine. Eggs are prepared by request. The hotel is on the beach great for walks. The pool is very nice.
The rooms are a bit worn. Carpet and chair reflects this condition.
The hotel is within a 5 minute walk to the mall which seems fairly new with restaurants.
The hotel also offers major currency exchanges.
Overall, it’s a nice hotel and experience.
Mitchell
2025 年 4 月入住 4 晚
6/10 一般
hani
商务旅客
2024 年 3 月 16 日
不满意:住宿条件和设施
Outdated hotel
This hotel is in desperate need of a major makeover. The tiles in the bathroom are mouldy with cracks. The paint on the ceiling is peeling due to condensation. The furniture very old. No choice but to stay there since there aren’t many 4-5 star hotels in Kuala Terengganu
hani
2024 年 3 月入住 1 晚
8/10 还可以
真实旅客
商务旅客
2021 年 3 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wi-fi was extremely slow. This can definitely be improved
真实旅客
2021 年 3 月入住 2 晚
8/10 还可以
真实旅客
2019 年 12 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 12 月入住 1 晚
6/10 一般
真实旅客
2019 年 11 月 18 日
满意:员工和服务
不满意:住宿条件和设施
the furniture is old enough. the elevator is gloomy. the food was not good like the time i used to stay before.
真实旅客
2019 年 11 月入住 1 晚
6/10 一般
KLN
商务旅客
2019 年 9 月 25 日
不满意:住宿条件和设施,服务设施
Furnishings tired. Fittings not well maintained
KLN
2019 年 9 月入住 1 晚
10/10 超赞
Ms,KL
商务旅客
2019 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The best property in Kuala Terengganu
Ms
2019 年 4 月入住 3 晚
2/10 糟糕
真实旅客
2019 年 2 月 7 日
不满意:清洁度、住宿条件和设施、客房舒适度
Hotel room is too old. Too less choice of buffet breakfest compare to previous years and expensive
真实旅客
2019 年 2 月入住 2 晚
4/10 很差
Jan,UK
2018 年 9 月 17 日
满意:员工和服务
不满意:住宿条件和设施
Needs updating
The hotel was generally 'tired'! Balcony doors would not open and when maintainance man came to fix them he said the runners were broken so new doors needed and that would take a long time. I suspect in 10 years time they still won't be fixed! Curtains etc very old. The room was always well cleaned.
The food was generally cold, even when ordered from menu rather than the buffet. After a day we noticed a sign in the room saying tea/coffee were provided but a charge of 5 ringgit per day. Very small bottles of water in the room, which are usually complimentary were 3 ringgit. We bought a pack of 12 500ml bottles from the supermarket for 2.99 ringgit. In fact we were not charged for these services.
The staff were very friendly and willing to help.
Jan
2018 年 9 月入住 3 晚
4/10 很差
jainal,shah alam
2018 年 6 月 22 日
不满意:清洁度、住宿条件和设施、客房舒适度
Just OK
Fair and just fine. Hotel foods - breakfast, not sufficient and limited choices.
jainal
2018 年 6 月入住 1 晚
8/10 还可以
真实旅客
2016 年 11 月 25 日
满意:员工和服务
Ok, average hotel
was expecting too high, but turns out this is above average hotel, around 3.5 stars.
Wifi is suck. only wifi without Internet connection. should be advertised as non wifi hotel. the towels is not enough. there's no towel to be placed on th toilet 's floor. Toilet's floor is very slippery. I and my friend also slipped a few times. The front desk ladies wear a lot of makeup, not polite and very slow. The bellboy even worst. My friend are pregnant and I assisting her with her luggage. While I struggling with 2 luggages, the bellboys (yes , 2 of them) do nothing and didn't even open the front door for me ( They have a very on. I just standing a few steps away from them. The staff and facilities were terrible. I won't recommend this hotel to anyone.
真实旅客
8/10 还可以
Noraliza
2016 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Noraliza
6/10 一般
ku
2016 年 3 月 17 日
满意:员工和服务
everything ok
old hotel
ku
8/10 还可以
Amir,Kuala lumpur
2016 年 3 月 13 日
满意:员工和服务
不满意:住宿条件和设施
Nice and good view of the sea.
One of the premier hotels in Terengganu. lost it attraction .Need total facelift to be like the olden days.
Amir
8/10 还可以
真实旅客
2016 年 2 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
séjour parfait et le buffet petit déjeuné aussi
真实旅客
10/10 超赞
真实旅客
2015 年 12 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ocean view & great ICT
We love the fresh wind blows over the ocean, the variety of buffet breakfast served with it's speciality Nasi Dagang and courteous waiters will definitely make us want to re-visit Primula again..