Was a great place and location for stay. Safe environment as well
Norbert
2025 年 3 月入住 1 晚
8/10 还可以
EBENEZER
商务旅客
2025 年 3 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My stay at Frederick's Lodge was a pleasant one. Food was good. Property was clean, and staff was very friendly and helpful.
EBENEZER
2025 年 3 月入住 2 晚
10/10 超赞
PATRICK
与家人出行
2024 年 12 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is beautiful and well kept. Very nice rooms
PATRICK
2024 年 12 月入住 2 晚
2/10 糟糕
Thomas
2024 年 12 月 6 日
Thomas
2024 年 11 月入住 1 晚
10/10 超赞
Katrina
团体旅客
2024 年 12 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff and manager were very welcoming and friendly. The room was warm and cozy. The free breakfast was more than adequate, it was more like a brunch with breakfast food, and lunch food. It is conveniently close to the mall. It is since we located to the museums. And last lease, but it is more than affordable. Great value for your money..
Katrina
2024 年 11 月入住 1 晚
6/10 一般
William
商务旅客
2024 年 5 月 4 日
满意:清洁度、员工和服务、客房舒适度
Recommended
Service was great and the people friendly. Restaurant has good food for dinner, breakfast is very basic. The only reason for lower stars is because the gym is quite bad. Most of the equipment is broken and the AC didn’t work. Otherwise recommended
William
2024 年 5 月入住 2 晚
10/10 超赞
真实旅客
2024 年 2 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing hospitality
The hotel was amazing, clean and calm. Their hospitality was great and would chose there anytime when I’m in Kumasi.
真实旅客
2024 年 2 月入住 2 晚
10/10 超赞
Victor
商务旅客
2023 年 11 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My colleagues and I had a very pleasant stay. We stayed for 4 nights. The rooms were spacious, clean and comfortable. The staff were available when needed at all times and were all very helpful. Their airport shuttle was waiting for us on arrival and dropped us back in good time. We will stay again.
Victor
2023 年 11 月入住 4 晚
6/10 一般
Janet
团体旅客
2023 年 11 月 6 日
满意:清洁度、服务设施、住宿条件和设施
I think the property is lovely. The staff was very polite and accommodating. The room had all of the necessary amenities to ensure a pleasant stay. I will recommend it with an honest report of concerns:
1) It appeared that staff did not have thorough training in the hospitality industry, particularly in food management.
2) The lack of availability of food and beverage menu items was unacceptable.
3) Adherence to dining hours was unacceptable. For example, if the breakfast buffet was said to be available at 8, the food wasn’t ready to serve then.
4) The toaster didn’t work.
5) There wasn’t butter and jam available for bread or sugar or honey or walnuts, etc. available for oatmeal, etc.
While those may seem like small things, they are important if you want to grow the business beyond the region to include more international travelers.
Janet
2023 年 11 月入住 2 晚
10/10 超赞
THOMAS
2023 年 11 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
THOMAS
2023 年 10 月入住 4 晚
10/10 超赞
Richard
与家人出行
2023 年 8 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Richard
2023 年 8 月入住 4 晚
10/10 超赞
Curt
与家人出行
2023 年 7 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Curt
2023 年 7 月入住 2 晚
8/10 还可以
Andrea
2023 年 6 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Andrea
10/10 超赞
Denise
2023 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is newly built (within 5 years) and it is extremely clean and well appointed. The staff are all friendly and welcoming. I had a delicious fresh breakfast in the morning. The pool and gym are a lovely surprise too! And the ice machine is a bonus… The room has a strong air conditioning unit that kept the room a great temperature. This lodge is an oasis in Kumasi. I booked a second night for when I return to Kumasi.
Denise
2023 年 5 月入住 1 晚
10/10 超赞
Joseph
2023 年 4 月 12 日
Joseph
2023 年 4 月入住 2 晚
10/10 超赞
Joseph
2023 年 4 月 12 日
Joseph
2023 年 4 月入住 1 晚
8/10 还可以
Elva
2023 年 3 月 25 日
Elva
2023 年 3 月入住 2 晚
8/10 还可以
Dace
商务旅客
2023 年 2 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dace
2023 年 2 月入住 3 晚
8/10 还可以
Andrew
2023 年 1 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
excellent spot. I am
Sure to
Be back. Loved it all.
Staff was good.
Just a little bit more attention to be paid to the pool
Cleaning.
Andrew
2023 年 1 月入住 2 晚
2/10 糟糕
Abraham
与配偶出行
2023 年 1 月 11 日
满意:清洁度
不满意:住宿条件和设施,服务设施
We booked 2 nights at Frederick's Lodge. After checking in (around noon) we noticed loud construction. The gentleman at the front desk offered to change our room but the sound could be heard throughout the hotel. We were assured that the construction only occurred during the middle of the day.
That evening we went to the restaurant. When we asked for a menu, we were told there was "no menu" and we should just ask for what we wanted. We asked for a pastry were told they could only do pancakes or a fruit cup.
The following morning we were woken up by loud hammering at 8:30. We went to the front desk and asked to check out immediately. After some back and forth the manager agreed to allow us to check out and get a refund for our second night. We were told to call Expedia to change the reservation.
We went back to our room changed our flight and called Expedia. While talking with Expedia we received a phone call on the hotel phone from another manager (the supervisor of the manager on-duty) saying that construction would stop. We reminded him that we had already been told we could check out by the hotel staff and our flights were changed already.
Eventually, Expedia told us they needed to reach out to the hotel directly to approve the refund. Expedia contacted the hotel but the managed denied the refund.
Stay away from this hotel. Management is dishonest.
Abraham
8/10 还可以
Bright
2022 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Value for money. Good hygiene. Better overall than most other hotels in the city of comparable size and pricing.
Bright
10/10 超赞
Thulani
团体旅客
2022 年 12 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was refreshingly quite nice. Good quality building nicely kept rooms, very comfortable bed, friendly staff and superb customer service! Very good breakfast but limited options for vegetarians. There is construction going on outside, but it did not deter from the experience. I Highly recommend this hotel!
Thulani
2022 年 12 月入住 1 晚
10/10 超赞
Ian
2022 年 10 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed at this lovely hotel for 4 nights. The staff are very friendly and are happy to go out of their way for you. The rooms are very well presented and the bed was very comfy. As the hotel is close to the Kumasi Mall it makes it a very good spot to be.
Will be visiting again when back in Kumasi and fingers crossed that is soon.
Ian
2022 年 9 月入住 4 晚
10/10 超赞
Vincent,Johnston
商务旅客
2022 年 9 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a great place to stay and it is clean. They have good food and a wonderful staff.
Vincent
2022 年 8 月入住 4 晚
8/10 还可以
Sylvester,Vacaville
团体旅客
2022 年 7 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Location was good, staff was awesome including the owner Kofi
Hand overall good experience. Some construction going on but it did not cause dislocation