预订库拉梅斯酒店宾馆住宿限时优惠

“Overall our staying was good, however since it was beginning of the April and central heating was already off, it was very cold in bathroom.”

“酒店服务很差，不会英语，水都没有，马桶也是坏的”

“Park Dedeman Almaty offers superior experience services compared to the average Almaty hotel. The English-speaking staff facilitated smooth communication. While the room was clean and comfortable, I think it could benefit more from additional amenities to improve and meet international hotel standards. The breakfast buffet provided minimal options and was very limited. The absence of bidet sprays in the bathroom and the lack of a welcoming lobby area were noticeable shortcomings. Additionally,……

“Inside the room was clean with ac and water bottles. But the door and the Frame itself wasn’t the most updated. Location was okay with quick walk to the bus route to the airport and main bus station. The breakfast was poor, I noticed the server bringing other plates of food look better than the plate I was given, mine had old brown apple slices and stale brown bread. Maybe the kitchen staff treated me less because I was a person of colour, probably. Front desk was ok and answered my questions. ”

“The room is standard, but the service is good. Excellent breakfast also.”

“Very old holster, The AC is broken, they can’t fix it ”

“Nice clean place, very friendly people good food ”

“睡床真是很舒服，睡得極甜！游泳池的按摩池是暖水，感覺很舒服！”

“Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments……

“It’s an ok hotel, bed sheet not clean, I found few hair on the 1st day, but bkf is ok, front desk speak English, like most of 3 star hotel, house keeping is a problem, rest of thing all good”

“It was a cheap and surprisingly good room - for this price I expected scam or hostel. The room looks exactly as on the pic, quite spacious. Bathroom is okay. Shampoo, soap, dental kit, slippers were provided during check-in. Cards payment accepted. No elevator, so 3rd floor is quite a challenge with a 25 kg suitcase. I slept very well on this large bed, it was quite a surprise too. Overall, very unexpected and cheap stay. No caffe around, so either get food delivery or walk for some time to……

“Плохое обслуживание у Ресепшена!”