I’ve stayed here multiple times and always have the best time. Intrang, and staff are wonderful and they make the best coffee! My only gripe is the spa, treatments are very substandard and staff don’t care much
Kerrie-Ann
2025 年 5 月入住 5 晚
4/10
I have stayed many times in KUTA how ever this was the worse hotel I have stayed in, the staff are lovely but I wasn’t aware I would be staying in the old grand inna where there gardens are not look after just sad that we were so disappointed
Tina
2025 年 5 月入住 7 晚
8/10
Nice pools, good location on Kuta Beach and friendly staff.
Jessica
2025 年 5 月入住 9 晚
10/10
Everything here was better than excellent, the staff just awesome and welcoming
Great location.
Many thanks
Dianna Degasperi
Dianna
2025 年 5 月入住 6 晚
8/10
Hi
James Alan
2025 年 5 月入住 4 晚
8/10
Friendly staff. Beds not very comfortable
Sally Johanna
2025 年 4 月入住 9 晚
10/10
The staff where very nice and helpful.
Rachel
2025 年 4 月入住 4 晚
8/10
Food was nice except the coffee at breakfast very bad every day. Breakfast food was as expected lots of variety just terrible coffee
Andrew
2025 年 4 月入住 5 晚
10/10
Stacy
2025 年 5 月入住 1 晚
6/10
The area the property is in is very noisy with fireworks going off until 1 am. In addition, the hotel needs a bit of a refresher and was not very clean.
Maria
2025 年 4 月入住 3 晚
6/10
Allyce
2025 年 4 月入住 8 晚
8/10
Jessica
2025 年 4 月入住 6 晚
8/10
We enjoyed our stay here and would stay again! The rooms are quite modern, beds are comfortable. The breakfast could be slightly better, but it had all your usuals like egg station, fruits, hot food, cereal and juices. It’s hard to get service on the pool chairs but overall the staff were great!
Jessica
2025 年 4 月入住 2 晚
6/10
I have stayed in this hotel previously which is why we booked again. Whilst the location is great, the hotel is in need of an update. The customer service was hit and miss. The breakfast was ok - not fantastic. But the kids loved it. Unfortunately we were let down by the concierge as we booked our transport to the airport and they weren’t there at 4am when we got there. Erik was amazing though and sorted us transportation to the airport - he is amazing!
Allyce
2025 年 4 月入住 6 晚
10/10
Great location and facilities
Sougata
2025 年 4 月入住 3 晚
8/10
Great location
Michelle
2025 年 4 月入住 3 晚
10/10
The staff and location of Truntum Kuta truly make your experience amazing!
Hannah
2025 年 4 月入住 6 晚
6/10
Great Staff & Location is perfect
Breakfast could improve
Ilona
2025 年 3 月入住 7 晚
8/10
Amazing breakfast and good location if you like the busyness of a location. Everything is walking distance. Staff is amazing too. Would come back. There is a busy sidewalk between the hotel and beach so it’s not backing straight up to the beach. A lot of mini carts on the sidewalk.