We did not like the limited choice of eating places. There were 2 formal restaurants - no cafe or casual dining, all extremely expensive. In the Italian restaurant, the sides came at the same time as the appetisers, instead of with the Mains!!!
There was no room service option.
Luckily there was a small shop with frozen food which could be eaten in the room. Terrible kitchen design in room, need tk stand on a stool to get the crockery 😵💫
Gaye
2025 年 1 月入住 7 晚
10/10 超赞
Fiona
与家人出行
2025年01月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Brilliant ski in ski out hotel.
Fiona
2025 年 1 月入住 8 晚
10/10 超赞
CARLOS
与家人出行
2025年01月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a fantastic hotel. Its architecture is Incredibly elegant and functional, has the best restaurants in Niseko by a margin particularly the Japanese restaurant. The staff is very kind and amiable. The rooms are very well designed and cozy with excellent sound insulation. It is a ski-in ski-out hotel in the best location in the HIRAFU section of the mountain, with great ski room and equipment rental available. Undoubtedly one of the top ski hotels of the world. It became the favorite for me and my family. Excellent experience overall!!
CARLOS
2024 年 12 月入住 9 晚
10/10 超赞
Minh Nhut
与配偶出行
2025年01月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best new ski resort hotel in Japan in 2024 for a reason. Absolutely no complain, except that it's cheaper to book directly vs booking through Expedia.
Minh Nhut
2024 年 12 月入住 4 晚
10/10 超赞
JunHong
2024年12月26日
满意:清洁度、员工和服务、住宿条件和设施
Great hotel
JunHong
2024 年 10 月入住 3 晚
4/10 很差
My Hong
与家人及幼儿出行
2024年12月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muwa is an exceptional property, particularly for skiing enthusiasts. The accommodations are excellent, and the location is ideal, right next to the ski fields. However, transportation and dining options can be challenging, and communication with the staff is somewhat limited. It's essential to plan ahead, as assistance is often unavailable on short notice. Despite these drawbacks, the overall experience is quite positive.
My Hong
2024 年 12 月入住 3 晚
8/10 还可以
Gerard
2024年12月13日
满意:清洁度、员工和服务、住宿条件和设施
An amazing ski in ski out luxury hotel with exquisite facilities, friendly staff, and a ski shop. A few kinks to iron out- mainly regarding their shuttle service and lack of food and drink at the hotel between 3-5pm.
Gerard
2024 年 12 月入住 3 晚
10/10 超赞
Paul
与家人出行, 与配偶出行
2024年11月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful place and great amenities, a perfect stay. My parents and partner could not stop raving about everything. The parking lot is a little muddy in certain parts so watch out for that.
Paul
2024 年 11 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2024年11月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 11 月入住 1 晚
10/10 超赞
Neville
与家人出行
2024年10月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location with great views.
Neville
2024 年 10 月入住 2 晚
10/10 超赞
Sandra
与家人出行
2024年10月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We thoroughly enjoyed our experience at the luxury resort. We loved its architecture and interior design. The breakfast was delicious. The hotel staff were hospitable, helpful and spoke fluent English. Alvin was a tremendous help when we were checking out of the property.
The ¥5000 per night for valet parking within the property was exorbitant, especially during the off peak season.We chose to park our rental car at the free parking instead.
Sandra
2024 年 9 月入住 1 晚
2/10 糟糕
rie
2024年09月20日
rie
2024 年 8 月入住 1 晚
10/10 超赞
Yong hee
2024年08月25日
Yong hee
2024 年 8 月入住 2 晚
10/10 超赞
NOBUYUKI
2024年08月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
NOBUYUKI
2024 年 8 月入住 1 晚
10/10 超赞
真实旅客
2024年05月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome stay. Right on the slopes. Beautiful hotel. Very clean. Expensive but lovely convenient hotel. Breakfast was awesome!
真实旅客
2024 年 2 月入住 4 晚
10/10 超赞
alan
2024年03月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very nice, even though I don’t speak Japanese I did not have any issues…food was very good, ski in ski out was ideal…will stay again.
alan
2024 年 3 月入住 4 晚
10/10 超赞
Mangalanath
2024年03月8日
满意:清洁度、员工和服务、住宿条件和设施
Simply awesome. When we are back in Niseko, this is where we gonna stay. It would have been ideal also to have a bar there though.
Mangalanath
2024 年 2 月入住 7 晚
10/10 超赞
Laila
2024年03月4日
Laila
2024 年 2 月入住 12 晚
8/10 还可以
daniel
与家人出行
2024年02月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property, super nice people, fantastic location.
Needs a gym, window was covered by 2 meters of snow - barely day light, no real bar atmosphere