2/10 糟糕
真实旅客
2024 年 10 月 21 日
不满意:清洁度
Buyer beware!
Our problems with this property started AFTER we left. The owner contacted me and said we had damaged the hideaway bed. My 82 year mother in law had slept on the bed so I checked with my husband. He told me that a bar was bent and made pulling the couch out difficult. In hindsight, we now know we should have taken a picture but we didn't. When we left, we had no instructions for checking out so we didn't put the couch back together. Please note, this was an old couch with a VERY thin mattress. We wouldn't have had my mother in law sleep on it but stairs are very difficult for her so this was our only option. After two messages back and forth, the owner refused to believe us and charged us $200 for damage to an old worn out couch that was already damaged. Since when we got there, we had to get towels out of the dryer and there were dirty dishes in the dishwasher, I suspect the cleaning crew isn't very detail oriented and didn't notice the damaged bed until after our stay.
真实旅客
2024 年 10 月入住 2 晚