Staff members' language skill is terrible. Most of them can't communicate in English and can't even understand a very simple question. If you stay for three nights, your room will not be cleaned for the second day. On the third day they said they would clean but who knows they didn't make my bed! They didn't supply coffee or tea bags the next day and we had to ask for them! They also charged us City Tax even though we only stayed for three nights and paid less than ten thousand yens.
HSIUHWA
2019 年 1 月入住 1 晚
8/10 还可以
真实旅客
2019 年 1 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
人員很親切,最近在推行環保政策所以會不主動更換毛巾以外的免洗用品。
真实旅客
2018 年 12 月入住 5 晚
8/10 还可以
真实旅客
2018 年 12 月 16 日
真实旅客
2018 年 12 月入住 2 晚
8/10 还可以
真实旅客
2018 年 10 月 3 日
满意:员工和服务,清洁度
Overall is good~~
the hotel is just next to the subway which is very good.
the most unsatisfied item is the space of the room is very small. Not suggested for family trip.
The location and transportation of Ark Hotel are very convenience. The hotel is very close to Omiya station of Hankyu line and Shijo Omiya station of Randen.
Omiya station is one of the popular Hankyu line station next to the popular and crowded Kawaramachi station.
The staff in the hotel is very nice and professional. They can take care of you during your stay. You may try the buffet breakfast in hotel.
Mike
2017 年 11 月入住 2 晚
8/10 还可以
真实旅客
2017 年 11 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
地點極佳的住宿
整體亦算滿意!如室內暖氣能夠調校更理想。温度低些少比較舒服……或是日本人較為怕冷。
真实旅客
2017 年 11 月入住 4 晚
6/10 一般
Lee
2017 年 10 月 18 日
满意:清洁度
不满意:客房舒适度
Lee
2017 年 10 月入住 1 晚
8/10 还可以
真实旅客
2017 年 10 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
早餐豐富.交通便利,很近巴士/電車站只需步行2分鐘.
真实旅客
2017 年 9 月入住 1 晚
10/10 超赞
真实旅客
2017 年 10 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
床太軟,職員友善
真实旅客
2017 年 9 月入住 2 晚
8/10 还可以
chihchien
2017 年 10 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
chihchien
2017 年 9 月入住 4 晚
8/10 还可以
Chih yen
2017 年 10 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chih yen
2017 年 10 月入住 2 晚
10/10 超赞
Li Wen
2017 年 10 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Li Wen
8/10 还可以
eva,hong kong
2017 年 9 月 27 日
满意:清洁度、员工和服务、客房舒适度
cheaper price to stay in good hotel
Good: near convenience stores, staff are helpful and kind, clean room.
Bad: it is difficult to open two baggages due to the room is small.