I found other people's hair when I just entered the room, which means they had not vacuumed.
And when we went out in the morning, the staff asked me when we would come back.....
Basically not so bad, however I did not feel comfortable during my two-day staying.(compare to a normal hotel)
真实旅客
2019 年 8 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2019 年 6 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very helpful staff with good environment, but no spa.
Fantastic location and wonderful ryokan experience!
Lindsey
2024 年 12 月入住 2 晚
4/10 很差
Rashida
团体旅客
2025 年 1 月 3 日
满意:清洁度
不满意:服务设施,员工和服务
We stayed 5 nights. We had to stay here as it was prebooked and we would not get a refund. This place is too expensive. There are better places available at this price. There are no amenities. The breakfast is same everyday. The breakfast is not freshly prepared and everything is purchased from outside or food is made from pre packaged. The staff are nice but do not speak in English and it is difficult. The staff is also on rotation and shared with other hotel. The onsen is just a hot tub in the basement.
Rashida
2024 年 10 月入住 5 晚
10/10 超赞
Kenneth,North Augusta
团体旅客
2024 年 10 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service. Very quiet neighborhood. Enjoyed the Ryokan experience.
Kenneth
2024 年 10 月入住 3 晚
10/10 超赞
Alexa
与配偶出行
2024 年 10 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff and amenities. A very japanese experience, in a cozy place to stay in the heart of Gion.
Alexa
2024 年 10 月入住 1 晚
4/10 很差
Norma
与配偶出行
2024 年 10 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施
Misleading and/or confusing information Our room was not cleaned for 2 days, they told us water was free but next day there was a charge. Washing machine was broken after 3 try’s it kept running. Difficult to communicate with staff.