staff Khoji is very helpful and enthusiastic to suggest travel information to different sightseeing points.
Kai Tat
8/10
Very cool staff but helpful upon request. Cannot earlier check-in or late check-out despite they have rooms. Public bathing area is small. Food is delicious. Reserved car parking but still need to give money as the nearby public parking service.
During the week at New Osaka Shinsaibashi, we switched a room from the sixth floor to the eighth floor. Some neighboring guests from China were so noisy in the late evening. A clerk at the front desk helped us quiet them down.
Impeccably polite and friendly staff, meals were -amazing-, facilities well kept. Just a short walk along Ninenzaka / Sanneizaka Edo-era shopping streets from scenic Kiyomizu-dera. Highly recommended!
Gerry
2025 年 5 月入住 1 晚
10/10
I truly enjoyed the attentive, kind, and professional service from the staff. I was pleasantly surprised that most of the staff spoke English, even though this was a traditional Japanese ryokan. The food, presentation, and service were all exceptional—every detail was beautifully done. I’m definitely going back!