el hotel muy lindo, las habitaciones amplias, el personal muy amable, la comida muy buena tanto del restaurant como las pizzas a la piedra del bar de la piscina.
SOLEDAD
2025 年 5 月入住 3 晚
10/10
Highly recommend beautiful place with private road to lookout points.
Miriam
2025 年 5 月入住 3 晚
10/10
Amazing place 100% recommend
Bryan
2025 年 5 月入住 2 晚
8/10
Property was expnsive nd had many activities, good breakfast and friendly staff. Had issues with no AC for almost 2 days to get moved to a new room and the new room was more dated and needed a refresh but we made it work. Would recommend based on hot springs options,and staff!
Britney
2025 年 5 月入住 3 晚
10/10
The hotel and grounds were excellent. Cleanliness was great as well the staff in the restaurant and bar were also wonderful. The staff in the reception could use some client service training. Some of them were a bit rude and did not provide all of the details of the property when we first checked in. We were expecting to feel welcome and have someone greeting us with some enthusiasm and energy and instead we felt like we were bothering her when we first checked in. Just a reminder for some customer service training for the reception staff.
Marzena
2025 年 5 月入住 5 晚
10/10
Clean room, great pools for kids and wonderful hot pools. Very cool only complaint would be the pol bar music was bad subwoofer just kills the music. Better music would be wonderful. The breakfast really great and the dinner food was good as well. I would stay again.
Amber
2025 年 5 月入住 3 晚
10/10
Beautiful pools and views! Gardens and grounds were gorgeous and the restaurant and bars were lovely
Jayde
2025 年 5 月入住 4 晚
10/10
Gorgeous views, beautiful landscape, clean and cool room, loved the hot springs, great service, great breakfast. Highly recommended!
Tracy
2025 年 5 月入住 2 晚
6/10
The grounds are gorgeous! Lanscaping in the resort is beautiful. You cant beat the volcano views. The hot springs on site are also great. The rooms seem outdated, the decor feels like its from the 80s. The rooms feel very sterile. Stay here for the hot springs, views, & proximity to everything in la fortuna.
Natalie
2025 年 5 月入住 2 晚
10/10
Great property, so much to see and do
Stephen
2025 年 5 月入住 3 晚
10/10
Everything amazing
Jorge
2025 年 4 月入住 1 晚
10/10
A great place which includes access to the hot springs. Highly recommended!
Melanie
2025 年 4 月入住 1 晚
10/10
The grounds are absolutely beautiful. The view of the volcano and the toucans flying around was amazing. The room was spacious and clean. And we loved the breakfast buffet great selection. Would definitely stay there again!
Alicja
2025 年 5 月入住 4 晚
10/10
Great location and property, lots of birds!
Albert
2025 年 5 月入住 2 晚
10/10
Es hermoso el hotel, sus aguas termales y subiendo hacia el volcán tienen un lago impresionante
Fabiola
2025 年 5 月入住 2 晚
4/10
We stayed in the 200 building & it is such an old building the door doesn’t shut closed all the way! They seriously need new doors in that building or just remodel it ! we had bugs crawling into our hotel room ! We killed so many spiders !! We had use pillows / blankets to cover the door gaps. The building is so old they give you an actual key to open the door . The badge didn’t work which the receptionist didn’t know that, when we got there we had to wait 2 hours in the parking lot for the receptionist to find the hotel key since the badge doesnt work in that building ! we complained so many times that they finally send a locksmith to go check out the door & said there’s nothing wrong with the door when there obviously was ! So they denied giving us a different room so all of our trip we were killing the bugs that clawed into our room !. We went to the spa & paid in cash & when we were checking out the receptionist said we had a balance due for the spa apparently she didn’t put it in the computer so when checking out we had to wait until they can verify if we paid or not ! Such an inconvenient situation keep in mind we had a flight to catch !
Mayra
2025 年 4 月入住 5 晚
10/10
Lovely hotel in La Fortuna, with many pools & great views of the volcano! Easy to get around if you have a rental car, tricky (but doable) if just using taxis & Uber. Some of the rooms are a bit farther from the lobby/restaurant/pools, but the shuttle is free & frequent!
Julie
2025 年 5 月入住 5 晚
10/10
Lovely stay at Los Lagos, best view in town. 10/10 service. Hot springs are amazing 10/10
Maria
2025 年 5 月入住 5 晚
10/10
Excelente servicio y hermosas instalaciones
Wilson Romero
2025 年 5 月入住 2 晚
8/10
The landscaping was beautiful & access to the pools & hot springs was above average, however there weren’t as many lounge chairs as there could’ve been.
Charlene
2025 年 4 月入住 3 晚
8/10
Beautiful destination resort with proximity to lots of things to do. The hot springs are very nice and well maintained.
Steven
2025 年 5 月入住 4 晚
10/10
This was a beautiful hotel. My husband and I went for our honeymoon and were blown away the second we arrived. My husband also has a peanut allergy and they were very accommodating!
Maria
2025 年 4 月入住 3 晚
10/10
Property was exception. Clean, neat. The thermal pools was awesome. No issues. Property is large, we used our car to get around the property. But I think there was a shuttle service available to get around the property.
Pinky
2025 年 5 月入住 2 晚
10/10
Absolutely beautiful property with excellent customer service. The pools, bar restaurant and hotel restaurant were awesome. Our room was furthest away from the lonby but the hotel shuttle made travel convenient; never waited for more than 5 mins. Great location with volcano views and proximity to tours.