The property is immaculate and clean! Each accommodation is well designed to give you privacy and a feel of luxury. The thing that really stands out is the service. - staff is so polite and welcoming, just makes your day start right. The welcome drink, the scrumptious breakfast, the special attention at dinners - get you in the right mood for rte vacation.
Our only sour experience was that our unit’s water pipe had burst and we did not get water in the unit. That was a bummer as we wanted to freshen up after a long day of journey. They said that it would be fixed in an hour, which it wasn’t and after we raised the concern, we were given another room. And they picked up our dinner tab. Again - the staff was very courteous about it, we appreciated the gesture a lot. But nevertheless did not like the fact that we had to pack/unpack twice; and that they did not keep us informed/get the issue corrected by when they said they would.
Regardless I would definitely give another chance and stay at the property as it was so well planned. The golf carts, thermal pools, luxurious ambiance, food options were excellent. Above it all was the hospitality and friendliness of the staff!
Vadhusara
2025 年 2 月入住 1 晚
10/10 超赞
Christian
与配偶出行
2025年02月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alles in allem ein sehr schönes Hotel. Wir hatten eine Rainforest Villa. Der Pool hatte ca. 40 Grad.
Wir waren zum 2. mal dort, mussten leider feststellen, dass die Pflanzen in der Gartenanlage sehr groß geworden sind, so dass man fast nur ins Grüne geschaut hat und den Vulkan kaum gesehen hat.
Das Frühstück lässt keine Wünsche offen. Die Speisenauswahl abends wurde jedoch deutlich reduziert mit dem Hinweis, dass es auch noch andere Restaurants in der Gesamtanlage gäbe. Das haben wir allerdings nicht in Anspruch genommen, da wir in COSTA Rica nicht unbedingt italienisch oder mediterran essen wollten.
Die Preise sind teilweise recht hoch, was auch auf die Getränke zutrifft. Glas Wein oder ein Cocktail ab 18,00 Euro.
Die vom Hotel angebotenen Ausflüge waren alle sehr schön und gut organisiert.
Christian
2025 年 2 月入住 3 晚
10/10 超赞
David
与配偶出行
2025年01月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Top Aufenthalt, besser geht es nicht
David
2025 年 1 月入住 1 晚
10/10 超赞
David
2025年01月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
David
2024 年 12 月入住 1 晚
10/10 超赞
Alexa
与配偶出行
2025年01月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is one of the nicest hotels I’ve ever stayed at.
The rooms are truly amazing and so private. We stayed here for our honeymoon and the hotel gifted us a bottle of sparkling wine and little desserts. The turndown service was really nice and dry cleaning was fast and had great pricing compared to other hotels we stayed at.
I can’t say enough about the staff, we arrived early for check in but staff brought us complimentary drinks and one staff William gave us an amazing tour of the property which was needed because it is enormous. So impressive with bridges and wildlife and lush tropical forest everywhere. We loved the orchids along all the paths in the resort. William also showed us the frog pond in the evening which we loved. He had amazing suggestions and helped throughout our entire stay.
We did the complimentary yoga and loved the fresh cold coconut water provided afterwards. I was blown away with everything what was included and every little detail.
We saw several sloths, howler monkeys and six different species of frogs on the property.
We did not want to leave the resort and ate at Ayla the Mediterranean restaurant which was good and the Italian restaurant which we loved. Great vegan options at all the dining options.
I can’t say enough good things and look forward to returning!!
Alexa
2024 年 11 月入住 2 晚
10/10 超赞
Llewelyn
与配偶出行
2024年12月15日
满意:清洁度、员工和服务、住宿条件和设施
This place is top of the heap!! I have stayed at lots of quality resorts and this one is on top of the list.. check in was easy, room was awesome, food and restaurants were great and plentiful. You can get a golf cart to shuttle you around or walk.. the property is beautiful and has three resorts to wander thru to eat, get coffee, jump in the thermal baths, or go to one of their three spas.. its a must try and the people are also awesome!!
Llewelyn
2024 年 12 月入住 2 晚
2/10 糟糕
Emily
2024年12月12日
Emily
2024 年 11 月入住 1 晚
10/10 超赞
Paul
与配偶出行
2024年11月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property and outstanding service.
Paul
2024 年 11 月入住 4 晚
10/10 超赞
Sheri Lynn
与配偶出行
2024年11月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Most excellent experience in every single aspect of hospitality. They provide ammenities in which you don't need to bring anything, knowing that you feel right at home. Definitely returning; PURA VIDA!
Sheri Lynn
2024 年 11 月入住 4 晚
10/10 超赞
真实旅客
2024年10月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 10 月入住 2 晚
10/10 超赞
William
与配偶出行
2024年10月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The most amazing hotel we have ever stayed. A perfect combination of luxury and nature.
William
2024 年 10 月入住 3 晚
10/10 超赞
Gopi
与家人出行
2024年10月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pura vida...very friendly staff, good food and great set up.
Gopi
2024 年 10 月入住 2 晚
10/10 超赞
Matthew,Portland
团体旅客
2024年10月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sept/Oct was an amazing time to go in my opinion. Slower and less crowded, and the weather made the Termas even better. A light rain and fog while in the thermal baths in the middle of the rain forest.
Everything was better than we could have hoped for and expected. The property, and staff/service is next level, and we were really impressed! It was surprising to learn that Nayara Gardens guests can use Nayara Springs amenities too! The Casitas in Nayara Gardens were perfect, and the staff split the king bed into two beds for me and my friend! Amazing place, and we will be back!!
Matthew
2024 年 9 月入住 5 晚
10/10 超赞
Kaike
与配偶出行
2024年09月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place is AMAZING! If you are looking for a place to relax, connect with nature without having to worry about anything, this is it. We cannot wait to come back!
Kaike
2024 年 9 月入住 4 晚
10/10 超赞
Marcos,Santana de parnaiba
与家人出行
2024年09月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
todos muito amaveis.
Marcos
2024 年 9 月入住 3 晚
10/10 超赞
Jonathan
与家人出行
2024年08月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jonathan
2024 年 8 月入住 3 晚
10/10 超赞
Ma del Carmen
与家人出行
2024年08月1日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Todo fue excelente
Ma del Carmen
2024 年 7 月入住 5 晚
10/10 超赞
Christina
与家人出行
2024年07月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stunning :)
Christina
2024 年 7 月入住 6 晚
10/10 超赞
Alisa
与家人出行
2024年07月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This resort was like being in paradise. Exquisite villas with private plunge pools but also numerous other large pools and thermal spring pools. Exceptional staff across the whole resort, and wonderful food in all of the restaurants.
Alisa
2024 年 7 月入住 3 晚
10/10 超赞
Juliana
与家人出行
2024年07月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Juliana
2024 年 7 月入住 2 晚
10/10 超赞
Sarah
2024年06月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sarah
2024 年 6 月入住 4 晚
10/10 超赞
Manoucheka,Miami
2024年06月4日
满意:清洁度、员工和服务、住宿条件和设施
Manoucheka
2024 年 5 月入住 3 晚
6/10 一般
Matthieu
2024年05月24日
Matthieu
2024 年 5 月入住 3 晚
8/10 还可以
Grettel,Miami
与家人出行
2024年05月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was so friendly that compensated for everything else. We had an unfortunate event on our first night with Housekeeping, and they tried to compensate us as much as possible, kindness and attention was our favorite reaction from all their personnel, from cart drivers, restaurants, SPAs, and the stars were the reception team. Alonso is a great asset for this property, he made us want to come back and resolved every request we had. Great property, PURA VIDA! Memorable experience for our family.