Volcano lodge truly lives up to its name—it’s a paradise! The cabin we stayed in was comfortable, and clean. The views of the surrounding nature were absolutely breathtaking. One of the highlights of our stay was the variety of Thermo Mineral Hot Springs pools—there were so many to choose from, and they were all so relaxing. There are even areas designed for kids, making it a great spot for families. The service was excellent, and the food was delicious. We absolutely loved our time here and can’t wait to come back again. Highly recommend!
Elena
2025 年 3 月入住 3 晚
10/10 超赞
Jerry,Spokane
与配偶出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The grounds were immaculate, and our room had the private mineral spring hot tub. It was very relaxing and a well kept property.
Jerry
2025 年 4 月入住 2 晚
6/10 一般
Yonatan
与配偶出行
2025 年 5 月 1 日
满意:住宿条件和设施
不满意:清洁度
Ice machine was infested with bugs. Rooms were outdated with bugs everywhere. Property and surrounding area were beautiful.
Yonatan
2025 年 4 月入住 4 晚
8/10 还可以
JOSE,plainfield
与家人出行
2025 年 4 月 29 日
满意:住宿条件和设施,清洁度
Property is beautiful and well maintained.
Some of the staff members could be a bit more friendly. Food is decent, Bar areas close too early (9pm) even on weekends.
JOSE
2025 年 4 月入住 5 晚
8/10 还可以
Shari
与配偶出行
2025 年 4 月 26 日
满意:住宿条件和设施
Nice place, clean, friendly. Hot water did not last for 2 showers.
Shari
2025 年 4 月入住 3 晚
10/10 超赞
Rogelio Abraham
与家人及幼儿出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente hotel, la mayoria del personal muy amable.... las albercas de aguas termales excelentes sobre todo la del bar.... muy recomendable
Rogelio Abraham
2025 年 4 月入住 2 晚
10/10 超赞
Melissa
与配偶出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Grounds were lush with tropical foliage - room had patio where we sat outside and watched/listened to creek, birds, misty rain and viewed Arenal volcano. Lots of Thermal pool areas to choose from, not crowded. Breakfast had good selection.
Melissa
2025 年 4 月入住 2 晚
4/10 很差
anna
2025 年 4 月 14 日
满意:员工和服务
不满意:住宿条件和设施
anna
2025 年 4 月入住 2 晚
10/10 超赞
Reshma
2025 年 4 月 14 日
Reshma
2025 年 4 月入住 1 晚
10/10 超赞
PRIYA
与家人出行
2025 年 4 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property and grounds. Rooms were a little dark and definitely had the jungle touch with some insects finding paths inside. Close to town and activities.
PRIYA
2025 年 3 月入住 3 晚
10/10 超赞
benjamin
与配偶出行
2025 年 4 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I’m in the Spa is awesome. One of the cooler hotels I have stayed in in the past year. As an id traveler, I wouldn’t highly recommend this to anyone looking to go on a La Fortuna adventure.
benjamin
2024 年 12 月入住 2 晚
10/10 超赞
Steve
与家人出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Nice layout with a lot of trees and flowers. The rooms were a little dated.
Steve
2025 年 3 月入住 4 晚
4/10 很差
Cristi
与家人出行
2025 年 3 月 29 日
满意:清洁度
不满意:员工和服务
Restaurant food very expensive and not very good. Not allowed to bring snacks or drinks in pool area was a unfortunate. Hotel grounds were well kept and rooms were clean
Cristi
2025 年 3 月入住 2 晚
6/10 一般
Nancy
与配偶出行
2025 年 3 月 28 日
满意:清洁度、服务设施、住宿条件和设施
The property was very outdated. We had the king size bed room with a private thermal pool. It was just okay. Nothing special and probably wouldn’t have spent the extra money for the private thermal. The sauna on the property is tiny and the hot springs was basic. You have to rent towels by handing in tickets and if you lose it, it’s $20/towel. The employees always look annoyed when they have to give towels out as they are doing multiple jobs, i.e, bartending, servers, host at the restaurant. They look a bit overwhelmed….. The property is VERY large so if you’re not renting a car and your room happens to be further in the back, it can easily be a 1/2-3/4 mile walk to the reception.
The only great thing about our stay is the breakfast which was buffet style and had a great spread. Would most likely try another place when we return to La Fortuna
Nancy
2025 年 3 月入住 4 晚
10/10 超赞
claudia
与家人及幼儿出行
2025 年 3 月 27 日
满意:服务设施
Very nice and hospitable people. Perfect place to stay. Thank you for your upstanding service.
claudia
2025 年 3 月入住 2 晚
10/10 超赞
Hrushikesh,PLANO
与家人出行
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
Hrushikesh
2025 年 3 月入住 3 晚
10/10 超赞
William
与家人出行
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Checked in early and the room was available. That never happens.
William
2025 年 3 月入住 2 晚
10/10 超赞
Adam,League City
团体旅客
2025 年 3 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great, but they did charge me $90 deposit. which was supposed to be returning my card and it never came back so keep an eye on that.
Adam
2025 年 3 月入住 4 晚
10/10 超赞
Anna
与家人出行
2025 年 3 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved this property. The dining was good and we enjoyed the pool and hot springs.
Anna
2025 年 3 月入住 2 晚
10/10 超赞
Jamie
与配偶出行
2025 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good customer service. All staff very friendly and helpful. Good work! 👍
Jamie
2025 年 3 月入住 2 晚
6/10 一般
Miriam
2025 年 3 月 17 日
满意:员工和服务
不满意:住宿条件和设施
This is much more like a 3 star or 2.5 star resort. The staff very friendly, but the windows in the rooms didn’t fully close which allowed in bugs/lizards. Staff very friendly and they let us check in early. The hot springs were cool - but not well lit in the dark, making them not very inviting at night at all.
Miriam
2025 年 3 月入住 1 晚
10/10 超赞
Sonia,Markham
与配偶出行
2025 年 3 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast food could be a tad better but other than that, my experience was amazing, peaceful and perfect