2 weeks prior to our stay, we requested a first floor room - we had our dog and my ninety-yr-old mother traveling with us - and we were assured we’d have a first floor room. When we checked in, we were placed on the second floor, and no first floor rooms available .
At 10pm, that first night after a 7 hr drive, an alarm clock was going off in the room next door for over an hour; front desk took care of it, but, it took an hour.
We never set our alarm clock, and it went off at 5AM.
The next night, the alarm clock in the next door room was going off again; front desk did take care it within 30 minutes.
There is no security in the parking lot but, there is a $20 fee for overnight parking. It’s not a gated lot, nor is there a security guard. What’s the $20 fee for?
We’re never staying there again.