“Unfortunately the funicular train nearby goes under maintenance. This will be very very inconvenient if you need to take your luggage from the train station to the hotel.
Suggest for the hotel to equip small fridge for the room. ”
“Herzlicher Empfang, romantische Zimmer, wunderschöner Frühstücksraum, gratis Parkplatz und …. unser lieber Hund herzlich willkommen, OHNE Aufpreis. Lucens und Umgebung ein Wochenende wert. In der Schweiz eine Top-Unterkunft in diesem Preis-Leistungsverhältnis. Wir kommen wieder! ”
“L'hôtel est idéalement situé dans la vieille ville et juste à côté du château, il y a des place de parking disponible devant. Le personnel est très sympathique, le buffet de petit déjeuner est bien fourni. J'avais une chambre standard spacieuse et agréable, la literie est confortable et la salle de bains bien que petite fonctionnelle et très propre tout comme la chambre. J'ai passé un très bon séjour et je ne peux que conseiller cet hôtel. ”
“I stayed here for two nights when I attended a wedding in this beautiful little town. The hotel was perfect..clean, well-maintained, friendly staff, a nice restaurant, a great breakfast and in a central location in the old part of town. I loved it and would highly recommend to anyone visiting the area.”
“Traumhaftes Hotel! Man fühlt sich einfach nur Wohl. Super Frühstücksbuffet, sehr gute Qualität. Sehr freundliche Hotelführung. Ich habe meinen Aufenthalt sehr genossen. Vielen Dank für das tolle Erlebnis! Ich komme gerne wieder.”
"Neuchatel City Hotel certainly is improving. It can be better.
1. Although there is a 3-steps stairs at the lobby, having a ramp will certainly help.
2. Housekeeping can be further improved. I believed some housekeepers are very serious in their task some are just getting by. For two days, no refill for my coffees capsules.
3. I find that Hotel.com choices of rooms in Neuchatel City are very limited. More can be done in between to have availability for bookings. Especially the double large rooms with fridge.
4. Thanks to the team for their efforts to ensure guests comforts. Thanks for the fan. "
"It is a self check-in hotel which you will get a link for unlock the doors, so make sure you mobile phone has enough battery (hotel has free wifi), luckily a friendly host stays there from 0800 to 2000
Very good location where inside the Bern old town, shops and supermarkets are just next to it, also close to the train station, dont miss the rooftop view!!
Bad thing is the shower water is not hot enough even turned to the highest temperature, and there are some bars/pubs nearby, quite noisy on the weekend's midnight "