6/10 一般
Sarah Beth H.
2024 年 10 月 23 日
Great location but some downsides
The location is great, however, the cleaning crew left a dirty shirt on the main bathroom floor when we arrived and the bed cover in the main bedroom was dirty (they had extra clean bed covers so we replaced it ourselves). However, the condo did not have a pack’n play as advertised, so we had to share our bed with a toddler which was not ideal. As well, the fire alarm started beeping. It appeared someone had already tried replacing the batteries and broke the fire alarm battery cover trying to do so. We went out and bought new batteries for the fire alarm which seemed to work (and let the owners know). Unfortunately, later in the night while sleeping (isn't that how it always goes?!?) the fire alarm started beeping again and we could not get it to stop. So no one slept well that night. I contacted the owners who agreed to refund us that one night the fire alarm kept us up. Since then I have contacted vrbo twice about this who tell me they can’t get a hold of the owners and so they are still in the “investigation stage.” It’s frustrating that the owners would respond quickly to us on the app but not to vrbo after agreeing to the one night refund. (Not to mention vrbo could view the message themselves or have me forward it). So, in all beautiful place to stay, with a great view, but it’s clear the property manager is not on top of things. As well, laundry is not on premises and is in a separate building and costs additional money, which is a bit deceiving in its listing.
Sarah Beth H.
2024 年 10 月入住 4 晚