We arrived and there was a construction fence around it. The office was closed with 2 phone numbers on the door to call for service. Called both numbers numerous times, with no answer. All the rooms were gutted and the furniture was outside. Looked like they are in the middle of renovating (hopefully, because the place looked rather run down and shady.) We had to waste at least 2 hours going to numerous hotels to find a room because there was a state volleyball tournament, and other events, going on in town over the weekend. I will never use Hotels.com to book reservations for a hotel again. It was not a good situation
William
2021 年 11 月入住 2 晚
2/10 糟糕
Marilyn
2021 年 6 月 8 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Defunct non operable hotel. Closed.
The hotel no longer in service. Drove up and only shape of sign on post, no sign. Building was torn apart and bed frames out in parking area as well as parking lot with large storage cargo containers. No sign of life and just a big deserted hotel. Possibly beginning a huge renovation project? I called hotels.com but they will need to contact Wyndham to refund my money since not a refundable reservation. Hoping a non existing hotel will be an exception for a refund.
Marilyn
2021 年 6 月入住 1 晚
4/10 很差
Tre
2020 年 10 月 19 日
不满意:员工和服务,清洁度
Never again couldn't get in touch with the front desk to check in
Tre
2020 年 10 月入住 1 晚
2/10 糟糕
Paul
商务旅客
2020 年 10 月 19 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
dont stay here
I don’t smoke and wanted a non smoking room, room smelled like an ashtray. Paint peeling from the walls, no baseboard trim. Furniture broken. Vanity dilapidated. Would highly recommend you find another place to stay. Poor example for a hotel.
Paul
2020 年 10 月入住 2 晚
6/10 一般
真实旅客
2020 年 10 月 18 日
满意:客房舒适度,员工和服务
不满意:住宿条件和设施,清洁度
Needs repairs
This establishment is in severe disrepair. There was literally a piece of roof hanging in front of our door. I realize this is from the recent storms, but I at least would not rent these particular rooms. The carpets turned our feet black. The peep hole was missing and there was a piece of tissue shoved in it. The tub was full off hair. The door lock was broken. The pool was black. Despite all of that, the staff was super nice. She did promise that next time we come back it would be better.
真实旅客
2020 年 10 月入住 1 晚
4/10 很差
真实旅客
与家人出行, 商务旅客
2020 年 10 月 18 日
不满意:清洁度、服务设施、住宿条件和设施
Dated, missing clothes rack, stained carpets and sheets. Needs lots of TLC
真实旅客
2020 年 10 月入住 1 晚
2/10 糟糕
Vincent,Baton Rouge, La
商务旅客
2020 年 10 月 17 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The place is a dump, Sheetrock falling down, Receptacle hanging out, hand prints on wall, rest room door falling off hinges, to many other things to list
Vincent
2020 年 10 月入住 2 晚
2/10 糟糕
Christina
2020 年 10 月 16 日
不满意:员工和服务
Christina
2020 年 10 月入住 2 晚
2/10 糟糕
LawProfFranks,Baker, Louisiana
与家人出行, 带宠物出行
2020 年 10 月 15 日
We reserved the room to avoid the expected flood in Baker, Louisiana. We guaranteed payment. Only after we paid were we told our reservation would be wiped out without refund if w`e didn't get their approval for a late arrival. We tried calling. The hotel didn't answer their phone for well over an hour. I called Expedia and they too were unable to contact the hotel. I told Expedia to cancel the reservation and get my money back. They said they would get back to me in 24 hours. We stayed at a different hotel. I want my money back or I will complain to my credit card issuer and/or file a small claims lawsuit. A court will take a dim view of their renting one room to two customers and collecting from both. I expect my money back.
LawProfFranks
2020 年 10 月入住 1 晚
2/10 糟糕
Kenneth
商务旅客
2020 年 10 月 15 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Room in terrible shape no hot water
Kenneth
2020 年 10 月入住 1 晚
2/10 糟糕
真实旅客
2020 年 10 月 15 日
不满意:清洁度、服务设施、住宿条件和设施
Crappy, the room was dirty, the bathroom was dirty
真实旅客
2020 年 10 月入住 1 晚
2/10 糟糕
真实旅客
2020 年 10 月 14 日
不满意:员工和服务
真实旅客
2020 年 10 月入住 1 晚
2/10 糟糕
Wallace
商务旅客
2020 年 10 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Worse hotel ever.
Wallace
2020 年 10 月入住 1 晚
2/10 糟糕
Karen,MS
商务旅客
2020 年 10 月 14 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Key did not work in the door. My tech was told by staff to just let security know when needed in and out, toilet didn’t work. ROACHES all over the bed and room. I do have pictures. Have tried calling since last night and no one will answer the phone for myself nor Expedia. Do NOT stay here!!!
Karen
2020 年 10 月入住 1 晚
2/10 糟糕
Gladys
与家人出行
2020 年 10 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bait and Switch DO NOT BOOK HERE OR THROUGH HOTELS
did not stay this hotel is under construction/ Renovation and it is a bait and switch do not reserve or book when you go to check in room are dirty exposed old furniture not clean and no refund policy once you get there the owner stated they were getting new furniture and have been saying this since 2019 on a previous review I just seen …...bait and switch is all I can say this place needs to be condemned and hotels.com was no help the hotel phone doesn't even work >>>>> they should not be allowed to rent rooms to people under these conditions and hotel.com should do better customer service
Gladys
2020 年 10 月入住 1 晚
2/10 糟糕
真实旅客
商务旅客
2020 年 10 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2020 年 10 月入住 1 晚
2/10 糟糕
真实旅客
2020 年 10 月 6 日
真实旅客
2020 年 10 月入住 1 晚
2/10 糟糕
Jonathan
商务旅客
2020 年 9 月 29 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Jonathan
2020 年 9 月入住 2 晚
2/10 糟糕
Eduardo
商务旅客
2020 年 9 月 29 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Eduardo
2020 年 9 月入住 1 晚
6/10 一般
Chelsea
商务旅客
2020 年 9 月 28 日
不满意:清洁度、住宿条件和设施、客房舒适度
The photos are out of date. This place is run down. Nice people seems to work there, but the rooms are so run down. There were no baseboards. And the lights flashed off and on all night. It desperately needs upkeep