Paid for the trip through Expedia in september 2024 (6 months ahead). Arrived at the hotel at 6AM to checkin after having 10hrs travel with no sleep with some stop overs.
I was told by the helpdesk they cannot honor my booking because last years price is not this years price and they review their prices yearly.
I asked the reason why they didnt advise that earlier. They had 7months to cancel the booking but they didnt. They said I need to make a new booking for the 7days and they will give me a discount.
I spoke to expedia and it took an 1hr 30minutes to resolved this and I didnt later pay a penny. All staffs asks for money. Toilets were moudly and staffs on the helpdesk call woulldnt help to fix safelock when I had valualble items in it and I called x9 because it got a battery low and wouldnt work.
Ademola Patrick
2025 年 4 月入住 7 晚
10/10 超赞
Ameyaw
2025 年 3 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
lovely space , warm staff
Ameyaw
2025 年 2 月入住 2 晚
2/10 糟糕
Olayinka
2025 年 2 月 16 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Toilet smell was horrible . Facility is old
Bathroom is not clean . Staffs are nice
Olayinka
2025 年 2 月入住 2 晚
2/10 糟糕
Enahoro
与家人出行
2025 年 2 月 14 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was given a horrible room I did not book online. They claimed the room I booked was sold out and refused to offer my refund. They downgraded me to a lower room. Stay away from this place. If I can give 0 star, I would have done that.
Enahoro
2024 年 12 月入住 9 晚
10/10 超赞
Akeem
2025 年 1 月 21 日
Akeem
2025 年 1 月入住 3 晚
10/10 超赞
Tammy,Southbridge
与家人出行
2025 年 1 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was the nicest hotel and the staff was super friendly and professional. Outside dining area is breathtaking.
Tammy
8/10 还可以
真实旅客
与家人出行
2025 年 1 月 6 日
满意:客房舒适度,住宿条件和设施
真实旅客
2024 年 12 月入住 12 晚
8/10 还可以
Chukwuma
2025 年 1 月 4 日
满意:服务设施,员工和服务
It wasn’t a bad stay
Chukwuma
2024 年 12 月入住 4 晚
8/10 还可以
Anthony
团体旅客
2024 年 12 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The environment is great. The staff are very courteous and helpful. The only negatives for me are, the air conditioning at times does not cool sufficiently enough, and the refrigerator in the room does not cool beverages sufficiently enough.
Anthony
2024 年 11 月入住 14 晚
10/10 超赞
Ochuko
2024 年 12 月 8 日
Ochuko
2024 年 11 月入住 2 晚
10/10 超赞
Alioune,Miami
商务旅客
2024 年 12 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
The staff is nice and courteous, from the Front desk, to the breakfast statff up until housekeeping. Thank you
Alioune
2024 年 12 月入住 2 晚
10/10 超赞
Abdulmumin
2024 年 11 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Superb
Abdulmumin
2024 年 11 月入住 6 晚
8/10 还可以
Vincent
与家人出行
2024 年 10 月 22 日
满意:员工和服务
Good food and breakfast buffet. Courteous and respectful staff. The hotel facility can use some renovations though.
Vincent
2024 年 10 月入住 2 晚
10/10 超赞
Christopher
2024 年 10 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great and affordable, beautiful hotel with friendly and helpful staff
Christopher
2024 年 10 月入住 4 晚
10/10 超赞
Modupe
2024 年 10 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Affordable and pleasant staff. Good dining too..
Modupe
2024 年 9 月入住 4 晚
10/10 超赞
Doyinsola
2024 年 9 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Great
Doyinsola
2024 年 9 月入住 2 晚
10/10 超赞
Promise,Manassas
与配偶出行
2024 年 9 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
None
Promise
2024 年 9 月入住 1 晚
8/10 还可以
Mark D,Fairfax
2024 年 9 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always a pleasant place to stay. Please keep up the quality service.