4/10 很差
Jana J.
2025年01月27日
不满意:清洁度
Failure to clean - failure to refund
Unfortunately, the host did not have the condo cleaned prior to our arrival. It was left filthy by the previous guests. The host requested us to leave the location for 3-4 hours so he could get his cleaners over to do their job. Being a Friday evening at 5pm, this was NOT an option for me. I needed to quickly find another place to stay for the weekend, hoping that would be possible. The host generously offered a full refund if that is what I needed to do. Once I informed him that I had booked another place to stay, he then said I would need to contact VRBO. VRBO told me I was too late for a cancellation and they could not give a full, but they did refund their service fee.
Jana J.
2025 年 1 月入住 2 晚