4/10
Unfortunately, the host did not have the condo cleaned prior to our arrival. It was left filthy by the previous guests. The host requested us to leave the location for 3-4 hours so he could get his cleaners over to do their job. Being a Friday evening at 5pm, this was NOT an option for me. I needed to quickly find another place to stay for the weekend, hoping that would be possible. The host generously offered a full refund if that is what I needed to do. Once I informed him that I had booked another place to stay, he then said I would need to contact VRBO. VRBO told me I was too late for a cancellation and they could not give a full, but they did refund their service fee.
Jana J.
2025 年 1 月入住 2 晚