The hotel was not open. I confirmed with Hotels.com before going because of the hurricane. Hotels.com said they checked and it was open. There was no ref on the building when I arrived. Closed for significant hurricane damage. I slept in the car as everywhere in the area was booked.
Kristofer
2020 年 8 月入住 11 晚
2/10 糟糕
Kenneth,Lake Charles
与家人出行, 商务旅客
2020 年 8 月 30 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Property was closed. No electric. We believed we had a stay for the night
Kenneth
2020 年 8 月入住 1 晚
2/10 糟糕
Arnold
2020 年 8 月 9 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Arnold
2020 年 8 月入住 1 晚
6/10 一般
Walter
2020 年 7 月 5 日
满意:员工和服务,清洁度
Walter
2020 年 7 月入住 1 晚
4/10 很差
lucy
2020 年 7 月 5 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Room smelt.only to 2 towels room looked dirty
lucy
2020 年 7 月入住 1 晚
4/10 很差
Julie
2020 年 5 月 25 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Room had fleas
Julie
2020 年 5 月入住 1 晚
4/10 很差
Osvaldo
2020 年 5 月 25 日
不满意:住宿条件和设施,员工和服务
Housekeeping Issues!!!
Super 8 needs to be upgraded. The walls and doors are dirty. NEEDS TO BE DEEP CLEANING DO U KNOW THERE'S A VIRUS!!? GOING AROUND.THE SO CALLED MANAGER DOES NOT GREET U SAYS SIGN HERE AND YOUR ROOM KEYS. CEO OF THE COMPANY. So called Wyndham was on the morning news. That hotel in Kinder needs a lot of attention. I know it's to lay down for a night.bit plz make it. Safe. Reason I know former Housekeeping supervisor. If I get sick I know Y. Look out for a law suit!!!
Osvaldo
2020 年 5 月入住 1 晚
4/10 很差
Kimblem
2020 年 3 月 22 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was not wat I thought u have pay for it wen
Kimblem
2020 年 3 月入住 1 晚
10/10 超赞
Antonio
2020 年 3 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Antonio
2020 年 3 月入住 1 晚
6/10 一般
真实旅客
2020 年 3 月 9 日
满意:员工和服务
Needs a little more TLC
Staff very friendly. Carpet had cigarette ashes on it and nothing seemed to have been dusted. Fresh coat of paint on walls.
真实旅客
2020 年 3 月入住 1 晚
2/10 糟糕
Sandy,Kinder La
与家人出行
2020 年 3 月 8 日
不满意:清洁度、员工和服务、住宿条件和设施
The wash cloths were so old they were falling apart
Was told it was 7 minute walk to the casino but it was actually a 9 minute drive I called to verify the the gentleman even assured it was really close . . Booked two rooms for two days again not in the system correctly the following day the beds were made but the trash was not take out. Breakfast was terrible 1 bowl of cereal and all the cereal was gone. Coffee had so many grounds in it we couldn’t even drink it it was messy but no one was there really bad service TVs in both rooms only had two channels. Will not be staying there again
Sandy
2020 年 3 月入住 1 晚
10/10 超赞
Gracie,San Antonio
与配偶出行
2020 年 3 月 8 日
Room was clean and properly maintained. Staff was friendly.
Gracie
2020 年 3 月入住 1 晚
2/10 糟糕
Kim
2020 年 3 月 7 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible place and scary
This hotel is horrible. Dirty old smells of smoke. Bed is like sleeping on floor. The rooms all had doors open because they were trying to air smoke out. No coffee maker broken furniture
Kim
2020 年 3 月入住 1 晚
2/10 糟糕
真实旅客
与配偶出行
2020 年 3 月 7 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
When we walked up to our room the door was wide open... there were tiny hairs in the sink, ashes in multiple drawers, and stains all over the covers. We weren’t in the room maybe 5 minutes and they wouldn’t give us our money back.
真实旅客
2020 年 3 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2020 年 3 月 3 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Service was horrible. The rooms were not cleaned from the previous guest that had been in that room.
I addressed the situation and the Peter Patel did not do anything about it. The room was never cleaned.
真实旅客
2020 年 2 月入住 1 晚
2/10 糟糕
真实旅客
与配偶出行, 团体旅客
2020 年 3 月 2 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
the room was very run down, carpet was filthy, shoes would stick to carpet. Bathtub had patches all over it. Bed spreads had questionable stains on them. No microwave no refrigerator. Ice machine broken. TV would only pick up one channel. I tried to get refund but was told since I booked on Expedia I could not get refund. I had to find another room at different hotel and pay all over again. Motel was a lot farther from casino than on website.
真实旅客
2020 年 2 月入住 2 晚
8/10 还可以
Orlounda
2020 年 3 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Was a nice stay. Staff was friendly. Enjoyed my night
Orlounda
2020 年 2 月入住 1 晚
6/10 一般
真实旅客
2020 年 3 月 1 日
满意:员工和服务,清洁度
I arrived at 2:15 and they weren't going to let me check in, until I said I had come a long way and was not happy about waiting, so they did check me in. Tried to get some ice, and even though theire's buckets for ice in the room, they don't have ice.
真实旅客
2020 年 2 月入住 1 晚
2/10 糟糕
juana
2020 年 3 月 1 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was TERRIBLY , They have us a room I opened the door it wasn’t clean so I went back to the office told them that the room was dirty so they gave me another room they didn’t have towels only one hand towel and one on the tub and one hanging on the door I had to go look for a cleaning lady and asked them if I could have some towels finally got them, they tub needed cleaning and work. And before we left one of my earring fell down I picked up the bed shirt OMG it was nasty trash was under the bed , when you pay 60 dollars a night I think it should have been clean at list!! WE will never stay in a hotel like that again, I hate to think that they didn’t change the blankets!!😡😡😡
juana
2020 年 2 月入住 1 晚
6/10 一般
Jose
与家人出行
2020 年 2 月 24 日
不满意:清洁度、住宿条件和设施、客房舒适度
I wouldn't stay again
Jose
2020 年 2 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2020 年 2 月 24 日
不满意:清洁度、服务设施、住宿条件和设施
The room was dirty and i will never stay there again.
真实旅客
2020 年 2 月入住 1 晚
2/10 糟糕
Natosha
与家人及幼儿出行
2020 年 2 月 24 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well for starters it is false advertising!! It is not a 7 min walk to the casino like it states. Doesn’t look very safe I wouldn’t let my kids stay there no more than a min without me there. The beds are not comfortable. We ended up getting a different hotel within 5 mins of being there!!!!!
Natosha
2020 年 2 月入住 1 晚
8/10 还可以
真实旅客
与配偶出行
2020 年 2 月 24 日
满意:员工和服务,清洁度
不满意:服务设施
I liked the friendly desk clerk and the room was nice and big.I liked the room rate.
I didn't like that the room (1) had a commode that didn't shut off unless you lifted the lid and reset the plunger, (2) had to ask for facial tissue, coffee for the room coffee maker, and to get the desk light to work, which never happened.
真实旅客
2020 年 2 月入住 2 晚
6/10 一般
Kat,Florien Louisiana
与家人出行
2020 年 2 月 23 日
Staff could have been better & more cleaner needs updating bad
Kat
2020 年 2 月入住 2 晚
2/10 糟糕
NeverAgain,Refugio
与家人出行
2020 年 2 月 20 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The bed was hard like a board and low to the ground. I would not bathe in that shower. The door wasn’t sealed, there was daylight coming from under the door and through the lock side of it. No channels worth watching, info-mercial shows. No butter, no big cups at breakfast. Cups in the room for coffee we’re bent up.