I recently decided to spend a Memorial weekend at The Abbey Resort, hopeful for a relaxing getaway. Unfortunately, my experience was far from delightful, overshadowed by a series of disappointments that started as soon as we entered our room.
Upon walking into our room, we were greeted with a strong musty odor. It was quite unpleasant, and we had to open the door just to freshen up the space. This set the tone for what was supposed to be a comfortable stay, but it only got worse.
I had been looking forward to a relaxing time at the Avani Spa, but it failed to meet expectations. The swirl pool, one of the main attractions, was closed. To top it off, the front desk staff at the spa was dismissive and rude, making the experience anything but rejuvenating.
A more distressing issue was finding bugs crawling on our bed. This is simply unacceptable, especially when traveling with an infant. The lack of cleanliness was highly concerning and made sleeping arrangements questionable.
The combination of musty rooms, an underwhelming spa experience, rude staff, and a cleanliness issue forced us to cut our stay short. Traveling with an infant is challenging enough without these added problems. I was nothing but disappointed with The Abbey Resort, and I cannot recommend it based on our experience.