We had ants in our room upon arrival. Let the desk know, they came to look and said it was because there was food on the floor. (Blaming us) Explained yes, but the food was not from us and there still shouldn’t be ants, regardless. Asked them if we can move rooms, they had to check with mgmt. came back with a broom and can of raid. Cleaned up ants, put them IN OUR GARBAGE, then soaked the area with raid while we watched. I said “Is this safe?” He said “Yes, it’s lavender scented” Ended up taking my kids (who have health issues, including myself) and opening the windows and walking around for a half hour while it aired out. It still smelled horrible when we returned. That was their only resolution.