2/10
Arrived late & got a text with our room number & code, walked in on a couple sleeping in our room. Called hotel about 4 times, finally got a hold of someone and they said wrong room so they were gonna text us new room. After 10 minutes of waiting for new room number, never got a text so we called back. They sent our new room number to a different number, told them to send to the one we’re calling off of. Finally got a text with new room number. After 30 mins of being in our room, someone tried opening our door because they also received wrong room number. Felt so unsafe, will never come back. Also had dirty & wet towels in bathroom?
Kaylee
2025 年 5 月入住 1 晚