When I booked this motel, I was quoted a price. So it stands to reason that I should have been charged that price. The property charged me almost $80 more and knew that they were charging me over the booking price, didn't even tell me, When I told the owner she was not surprised but was really unhelpful about getting a refund. Also this property is not worth $129 a night plus tax I would not pay that I don't know anybody that really would I have never paid that I've stated this property several times and never have I paid $129 a night plus tax. Even though this is one of my favorite motels in Lakeview I will not be going back because of the underhanded way that they overcharged me. I think I could have overlooked it because Expedia did refund it, but I cannot overlook the fact that they did it without even bringing it up to me and had I not looked at the receipt I would have been out that money and $80 is a lot of money to me. Expedia did make it right after 2 days of unnecessary stress, if I wanted to stress I would have stayed home. I had to chat online with a supervisor in order to get the refund, no option anywhere to speak to a person on the phone only chat, the agent didn't offer for me talk to a supervisor I had to request it. Normally I don't like leaving bad reviews but in this case if you stay at this property check your receipts make sure they're charging you the right price. And honestly if you go down the street to Best Western you'll pay about the same for m
Candy
2025 年 4 月入住 2 晚
10/10 超赞
Candy
2024 年 12 月 4 日
满意:清洁度、住宿条件和设施、客房舒适度
Loved the smile that greeted me
It was a last-minute decision to stop and stay there. The lady at the desk was friendly smiling did everything she could to make my stay better I get this place two thumbs way up. I’ve stayed here before and I will stay there again 100%.
Candy
2024 年 11 月入住 1 晚
2/10 糟糕
Chelsea
2024 年 11 月 25 日
不满意:清洁度、员工和服务、住宿条件和设施
Absolutely the rudest clerk I ever encountered at a motel. Place looks like a dirt ball.
Chelsea
8/10 还可以
Marilyn
2024 年 10 月 16 日
满意:清洁度、员工和服务、客房舒适度
The stay was fine, room was clean, it could use some maintenance as far as paint on trim and doors. The bed was comfortable. They could use better towels - they were a little thin. Walking distance to restaurant - for breakfast and lunch.
Marilyn
2024 年 10 月入住 5 晚
2/10 糟糕
Rayna
与家人出行
2024 年 10 月 9 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Expedia review
Our stay was tremendously disappointing. First of all, I booked 2 rooms each one having double beds through Expedia and when I arrived, the employee gave me my keys but didn’t tell me anything about my rooms. So we when got into the rooms, it was a room with 2 double beds and then a room with one king. When I confronted the employee to get the correct room I paid for and reserved through Expedia, they said it’s one adult and one kid in a bed. They do not get to dictate who sleeps where and there was no helping with this accommodation. Then, the sheets were disgusting. The claim was hard water stains, but this was more than that. Drool stains, and the sheets horribly discolored. I went down to get fresh sheets just for peace of mind to know they were clean, and I was asked me to bring the dirty sheets back down. I said, can you actually please have someone come put the sheets on my beds? I should not have to do this at 9:00 at night. But I was told no because they didn’t have housekeeping there. I also asked for some sort of refund or discount for this highly dissatisfying experience and was told they couldn’t unless we left and went somewhere else. 9 at night with 4 kids after driving for 14 hours. It was a huge disappointment and very frustrating.
Rayna
2024 年 10 月入住 1 晚
2/10 糟糕
Bryan
2024 年 10 月 7 日
Bryan
2024 年 9 月入住 2 晚
10/10 超赞
Sydney
2024 年 9 月 26 日
Sydney
2024 年 8 月入住 1 晚
4/10 很差
SUSAN
与家人出行
2024 年 9 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
There's other places
For what it was.. it was very expensive.. But, no more that the area.. That being said, When we arrived, the office smelt of curry so badly that, I almost had to cover my nose... The woman who checked is in was friendly enough but.. Her hair was oily and her shirt had oil stains all over it.. But, I wasn't sharing a room with her so, we go the room.. When I went to get into bed I noticed that the sheets looked stained..I called the front desk and was told that they are stained from the high mineral count in the local water..I live in an area that I have to de-scale my shower every 2 months..My sheets aren't stained.. When I took the sheet to the front desk, no one answered the bell.. The laundry room was open so I got another sheet and changed the bed..Breakfast offered was pastery and juice, but with the strong curry smell other issues ..We got breakfast somewhere else..I understand the price but expected more effort for my money
SUSAN
2024 年 9 月入住 1 晚
8/10 还可以
Mary
团体旅客
2024 年 9 月 11 日
满意:员工和服务,清洁度
Towels needed to be replaced. They were stained and no longer white. Floors looked clean but when you walked, your feet or slippers became very dirty.
Mary
2024 年 9 月入住 1 晚
10/10 超赞
Steve
与配偶出行
2024 年 9 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
While this is an older facility, it is well kept, clean, the room was plenty big enough. The lady at the front desk was very helpful and pleasant.
Steve
2024 年 9 月入住 1 晚
6/10 一般
Anne
2024 年 8 月 26 日
满意:清洁度
Decent room and cleanliness for the money. Nice restaurant across from the motel for breakfast.
Anne
2024 年 8 月入住 1 晚
8/10 还可以
Kenneth
团体旅客
2024 年 8 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kenneth
2024 年 8 月入住 4 晚
8/10 还可以
glenn
2024 年 8 月 10 日
glenn
2024 年 8 月入住 1 晚
6/10 一般
William
2024 年 7 月 31 日
满意:员工和服务、住宿条件和设施、客房舒适度
It's wearing out.
I've stayed at this motel many times in the past 10 years or more and it seems to be slowly deteriorating. It's still in fine shape, it's just starting to become noticeable.
William
2024 年 7 月入住 1 晚
2/10 糟糕
John
2024 年 7 月 27 日
John
2024 年 7 月入住 1 晚
8/10 还可以
Melody
2024 年 7 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Would stay again.
Melody
2024 年 7 月入住 2 晚
10/10 超赞
wallace
与配偶出行
2024 年 7 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
very clean with a modest price
wallace
2024 年 7 月入住 1 晚
2/10 糟糕
Tina
与家人出行, 带宠物出行
2024 年 7 月 21 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Let me just say that I will never stay at this place again. If it had not been so late and I had not already been charged I would have turned around and gone elsewhere. The place was dirty (white socks turned basically black from the dirt on the floors). The beds are broken down and very uncomfortable. I might as well not have had any pillows they were so small and useless. The bathroom was just as dirty as the rest of the place. They do not clean as they should. The sheets were stained and were just an overall ick type of place. Had I not been in the car driving for over 7 hrs to get there, I would have turned around and gone home or stayed somewhere else. I would never recommend this place to anyone ever.
Tina
2024 年 7 月入住 1 晚
4/10 很差
Cascade
2024 年 7 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施
Cascade
2024 年 7 月入住 2 晚
6/10 一般
Charles,SALEM
2024 年 7 月 14 日
不满意:住宿条件和设施
Charles
2024 年 6 月入住 2 晚
6/10 一般
Myrinda
带宠物出行, 与配偶出行
2024 年 7 月 13 日
不满意:住宿条件和设施,服务设施
The hotels water pipes were bad and all we had was yellow/brown water. I first thought it was the toilet that hadn't been flushed all the way because the water was colored with brownish chunks in it. But when I went to take a bath and filled the tub the whole bathwater was yellow and disgusting looking. There was no way I was bathing or brushing my teeth in that!
Myrinda
2024 年 7 月入住 1 晚
10/10 超赞
Vickie,Arcata
2024 年 7 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Vickie
2024 年 7 月入住 1 晚
6/10 一般
todd
2024 年 6 月 23 日
满意:员工和服务
Relatively clean considering the age and economy of the surrounding area. Running water has some color to it. Please consider investing in some new towels, these were some of the worst ever.