The tv in unit 106 wasn't working, but it was okay.
Great experience when we used their event area and had them catered.
Enjoyed having breakfast in the courtyard area.
This is the second time we've stayed and it was better than the last time.
Hope see the staff at the palcio de laoag again next year.
Villamor
2025 年 4 月入住 4 晚
6/10 一般
Gae,Ansbach
2025 年 4 月 4 日
满意:员工和服务、服务设施、住宿条件和设施
Fur kurze Reise hat gepasst 👍
Gae
2025 年 4 月入住 3 晚
2/10 糟糕
Tiffany
2025 年 3 月 6 日
不满意:清洁度、员工和服务、住宿条件和设施
The property serve an okay food. Breakfast supposedly starts at 6am but they were never on time during our 6day stay there.The property is not maintained, has stagnant water in some planters so definitely there were a lot of mosquitoes. We stayed in a so called “deluxe “ room but you’ll find roaches crawling at night. The room is dirty and bathroom smells sewer coming from the drainage. The room doesn’t have an intercom, so of course don’t expect a hair dryer or any extra amenities. When we came we had to ask them to reclean the bathroom and asked to refill the empty bottles
of soap and shampoo. The hotel does laundry and we were told that it was 70php per kg., after they washed it, they told us it’s 100php per kg. They also don’t know how to segregate white from colored clothes, my white blouse turned light blueish color.It seems like some of the workers from the front desk don’t really know what they’re doing. The lady on day shift told us that she’ll provide as toilet paper, but never followed through. We had to go to the front desk and asked again. They don’t even know how to check whether their client had multiple reservations. They had to ask the hard copy I made, so they can make their own copy of my reservations.
Tiffany
2025 年 2 月入住 6 晚
2/10 糟糕
Tiffany
2025 年 3 月 5 日
不满意:清洁度、员工和服务、住宿条件和设施
Dirty, unkept and unfriendly staffs.
Tiffany
2025 年 2 月入住 1 晚
6/10 一般
Jorge,Torrance
与家人及幼儿出行
2024 年 9 月 27 日
不满意:员工和服务
We like the architectural and food.
Jorge
2024 年 9 月入住 1 晚
10/10 超赞
Maricel
与家人出行
2024 年 8 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Quiet luxury experience
Amazing the linens are clean and smells Good the staff are si Nice and very accommodating
Maricel
2024 年 4 月入住 1 晚
2/10 糟糕
Linval,West Palm Beach
团体旅客
2024 年 7 月 5 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
They over charged us for something that was not disclosed prior to check in.
Linval
2024 年 6 月入住 3 晚
10/10 超赞
Francine Margarette
与配偶出行
2024 年 6 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love the overall stay in here and super nice foods and service!
Francine Margarette
2024 年 6 月入住 1 晚
10/10 超赞
Francine Margarette
与配偶出行
2024 年 6 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
had a hard time hailing tricy around the area at night but overall amazing experience and very impressive service staff are kind and nice amenities
Francine Margarette
2024 年 6 月入住 1 晚
4/10 很差
Emma,Orlando
与家人出行
2024 年 6 月 13 日
不满意:清洁度、服务设施、住宿条件和设施
Bed and Bedding,linen s,towels very worn out.No blankets.On and off electricity, long brown outs.Uncomfortable bed,too small rooms .Rm.103 and 104.No toiletries, just bidywash and shampoo..
Emma
2024 年 6 月入住 5 晚
2/10 糟糕
Rogeema
2024 年 6 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施
Rogeema
2024 年 6 月入住 5 晚
10/10 超赞
Jc
2024 年 5 月 14 日
满意:员工和服务
Jc
2024 年 3 月入住 4 晚
6/10 一般
真实旅客
商务旅客
2024 年 4 月 30 日
不满意:客房舒适度
They need to clean the pool and pay more attention to things like old non working tv staff sit around unaware of what’s really going on.
真实旅客
2024 年 4 月入住 2 晚
10/10 超赞
Jeffrey
2024 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Palacio de Laoag,,, best pkace to stay in Laoag
Stayed there 6 weeks from March thru April 2024. Awesome front desk Starr from Roxanne and her girls. Excellent service from Helen and her stall. Felt safe thanks to Errol from Security. Refreshing pool, reasonable rates and has a pool table., And especially tasty dishes from the kitchen. Will be back in November, 5 star service, accommodation, cleanliness, friendly staff. All around five star rating from Me,
Jeffrey
2024 年 4 月入住 6 晚
10/10 超赞
Aurora
与家人出行
2024 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I previously reserved a room for 3 but because another person wanted to join us- I reserved 1 more room. Upon arrival, we were upgraded to a bigger room good for 4 on the first floor With a n additional fee lower than that of an extra room. Everyone was courteous and accommodating. I absolutely recommend this place to everyone.
Aurora
2024 年 3 月入住 2 晚
4/10 很差
Gigi
团体旅客
2024 年 3 月 4 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The bathrooms have mold. The bedrooms smell. The entire hotel is not maintained. The staff are friendly though.
Gigi
2024 年 2 月入住 2 晚
6/10 一般
Vina
2024 年 3 月 4 日
满意:员工和服务
The staff are friendly & courteous.
Vina
6/10 一般
David
2024 年 2 月 24 日
Week in Laoag
We spent 7 nights here - quite area and safe. Near hospital and easy to get around Laoag.
The hotel needs small updates to make it a better place. Management need to change ways of working and encourage staff to engage with customers and make the most of opportunities to enhance the experience. Modest rooms. Basic but adequate menu. Breakfast is I’d say good. Pay attention to daily up keep of the swimming pool. Chemical/ cleaning
So overall it’s safe value for money good parking. And very charming staff.
David
2024 年 2 月入住 8 晚
10/10 超赞
Madelyn Del
2024 年 2 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved their service.
Madelyn Del
2024 年 2 月入住 2 晚
6/10 一般
Margie
与家人出行
2024 年 1 月 22 日
please update your website the booked room is different from mu choice . videoki is not availble to use when when want it. thank you