2/10
SCAM BAIT & SWITCH RESERVATION
The front desk will try to gaslight you into thinking you imagined your reservation offered something and talk down to you over it. While sending you to a floor of rooms all numbered 420… I guess they didn’t expect I would’ve kept proof…(see photo) The property refused to help at check in and so did Expedia. I was forced to accept the bait & switch while being refused a refund. There’s no $50 “food credit” either. Front desk is tired of hearing complaints over the scam reservations and takes it out on guests. Very rude about it. Young, rude “security” with awful tattoo work walking around threatening people to go back to their room or they’ll get kicked out. It was dumb, the whole stay
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Angela
2025 年 5 月入住 1 晚