Extremely poor experience at the best western for our 2 night stay. We came in on Saturday night and were kept up all night because our room was next to the the ice machine and we had people having loud conversations all night while digging through ice banging on doors and we had no opportunity to sleep the whole night. That along with the fact that the vents in the bathroom were covered in dust that hasn’t been wiped down or cleaned in weeks at the least and I’m confident it made my girlfriend sick. Very low quality service for someone who manages a luxury high end Gym facility. Someone at the very least should reach out from management and offer a level of compensation.
Logan
2025 年 5 月入住 2 晚
2/10 糟糕
joseph
与家人出行
2025 年 5 月 18 日
不满意:清洁度、员工和服务、服务设施
I asked to check in an hour earlier and they charged me $20 for early checkin fee. Seriously
joseph
2025 年 5 月入住 1 晚
10/10 超赞
Donald
与配偶出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pleasant staff very friendly!
Donald
2025 年 5 月入住 1 晚
2/10 糟糕
Lynda
与配偶出行
2025 年 5 月 12 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bathroom was dingy and dirty. Tub disgusting. Shower handle did not work. Repair man hardly fixed it.
Lynda
2025 年 5 月入住 2 晚
10/10 超赞
ROBERT
与配偶出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a good alternative to staying at a "resort" with "resort fees". Nice, clean, and it has a Keurig coffee maker in the room, versus the crummy coffee so many other hotels have.
ROBERT
2025 年 5 月入住 1 晚
4/10 很差
Cesar
商务旅客
2025 年 5 月 7 日
满意:员工和服务
不满意:清洁度
Eh
Cesar
2025 年 5 月入住 1 晚
10/10 超赞
Tina
2025 年 5 月 4 日
Tina
2025 年 5 月入住 2 晚
6/10 一般
HARVEY
与配偶出行
2025 年 5 月 4 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Requesting a quiet location will get you a room right next to the elevator DING and the stairwell door SLAM BANG!
HARVEY
2025 年 5 月入住 1 晚
10/10 超赞
SURAN,Raleigh
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Clean and spacious.
SURAN
2025 年 4 月入住 1 晚
6/10 一般
Kelly
2025 年 4 月 28 日
Kelly
2025 年 4 月入住 1 晚
10/10 超赞
julia
2025 年 4 月 26 日
julia
2025 年 4 月入住 3 晚
6/10 一般
Gabrielle
2025 年 4 月 23 日
不满意:服务设施
upgraded to the suite was there for a week, was dirty. we saw housekeeping inconsistently and were skipped a couple days altogether. When we saw them they dropped off towels and left with absolutely no other cleaning than taking out trash and not putting bags back in. I am pro smoke (greens) but at times even i got tired of the smell.
Gabrielle
2025 年 4 月入住 7 晚
10/10 超赞
krista
与配偶出行
2025 年 4 月 23 日
满意:住宿条件和设施,服务设施
Good place to stay for a night, convenient clean and dog friendly
krista
2025 年 4 月入住 1 晚
10/10 超赞
Kristy
2025 年 4 月 7 日
满意:清洁度
Kristy
2025 年 4 月入住 2 晚
10/10 超赞
Andrea
2025 年 4 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Andrea
2025 年 3 月入住 1 晚
6/10 一般
Sandra
2025 年 3 月 25 日
满意:员工和服务
The hotel room had a sticky nightstand and the room hadn’t been dusted in a very long time. The coffee maker in the room was dirty too. There were footprints on the wall.. I felt like I was the guest at a slob’s house. Very uncomfortable.
Sandra
2025 年 3 月入住 1 晚
6/10 一般
Kam Yee
与家人及幼儿出行
2025 年 3 月 24 日
满意:清洁度、服务设施、住宿条件和设施
property is clean and tidy.
Kam Yee
2025 年 3 月入住 1 晚
4/10 很差
Adam J
与家人出行
2025 年 3 月 17 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room needed vacuumed. Staff was rude and short with me when I checked in. The ac was loud that it sounded like it was windy outside. The door between the rooms let light in at night time. You could hear people just talking in the halls and the rooms next to you. The outside door to get in the hotel was always stuck.