We had a reservation for five people, but when we arrived, the room was prepared for only two. The shower was dirty, and water was pooling without draining properly. When I reported the issue to the manager, she accused me of not reporting it the evening we arrived, but instead waiting until the morning. I explained that we arrived late and reported the issue as soon as I noticed it. She didn’t apologize and simply said, "I will send an engineer to your room to fix it." However, no one ever came to fix the issue. Later, the same manager sarcastically said to me, "Welcome to Las Vegas." I replied, "Not to Las Vegas - we’ve been here before - but to your hotel". The hotel doesn't worth the money it costs even with a very decent breakfast.