Dirty and wet towels were found in the drawer. Disgusting. Few lights in the room make the room very dim. Vending machine on every floor is not working.
Lavender
6/10 一般
Bin
与配偶出行
2022 年 12 月 12 日
Convenient for walk around
Bin
2022 年 12 月入住 2 晚
10/10 超赞
Jaime
与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had an excellent stay at New York New York property. Staff was extremely helpful and nice. Property was very clean with lots of options for food and entertainment. I would definitely stay there again.
Jaime
2025 年 4 月入住 3 晚
10/10 超赞
Ann,Morrisonville
与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy self check in. Skip the lines . Location , right off i15 .
Ann
2025 年 5 月入住 1 晚
2/10 糟糕
Steven
团体旅客
2025 年 5 月 5 日
不满意:清洁度、服务设施、住宿条件和设施
When I arrived around 5pm my room nor the rooms of my other 2 friends were traveling with me were not ready. We attempted to check in and were told our rooms would not be ready anytime soon because they didn’t have enough house keeping staff. We asked for an estimated time frame as we were tired and wanted to rest and were told they didn’t have an eta we just had to wait. We were offered different rooms that would’ve been available sooner but we declined because we wanted the room types we booked and paid for. Around 9:30pm we received a text message saying our rooms were ready (nearly 5 hours after we arrived). They did waive our resort fees for the 3 days we were there but I feel this is unacceptable considering we booked months in advance. My room had trash left under the cabinet from a previous guest which I’m not too surprised considering they were rushing to clean rooms. My AC didn’t work in my room. I don’t think I would ever stay at this hotel again.