Escept the SPA massage is too expensive ,everything else is good!
Christina
2019 年 12 月入住 5 晚
8/10
真实旅客
2019 年 9 月入住 2 晚
8/10
櫃檯親切,對於小缺失的反應也很快速。
真实旅客
2019 年 7 月入住 2 晚
10/10
Overall very good experience. Clean rooms, prompt housekeeping service. The only downside is the Bell Desk service when it comes to receiving packages. The Bell Desk does not notify you and you would have to check with them yourself. The package also does not get delivered directly to Palms Places. They are delivered to the hotel side first instead which results in delaying time receiving packages.
Eric
2019 年 6 月入住 12 晚
8/10
So so.
真实旅客
2019 年 7 月入住 1 晚
8/10
真实旅客
2019 年 6 月入住 3 晚
10/10
玉堂
2019 年 3 月入住 1 晚
4/10
清潔糟、咖啡機都是咖啡粉;空調聲音大聲。
shih chun
2019 年 2 月入住 1 晚
4/10
1. The room was not ready when I arrived at 15:10. It says the check-in time is after 15:00.
2. The lady in the front desk kept me waiting for the room for 40mins and didn't inform me at all when the room is ready. She just kept me waiting until I actively asked if the room is ready. It's over 40 years.
3. They charged the daily resort fee when I checked out, which didn't get me informed when I booked the hotel. The Hotels.com didn't show there is such extra resort fee when I booked online.
The bad service with front desk clerk and online booking make me feel disappointed.
Hotel restaurant is not opened until 11am in the morning. So, less breakfast choice. There iinsect on the bed which is a very bad experience to the client.
真实旅客
2017 年 9 月入住 4 晚
2/10
super super dirty, never ever stay again even free of charge. The bathroom leaks, the pool water was murky and the service was bad