5 stars goes to Luis at the front desk. He accommodated a room change to the renovated side. Huge difference! Great customer service. Otherwise, all elevators but 1 was operational on the side needing reservations. Smoke all throughout the halls and rooms. I know this isn’t something that can be controlled but it was a huge problem.
LATANYA
2025 年 2 月入住 1 晚
4/10 很差
Kathy
团体旅客
2025年02月27日
不满意:住宿条件和设施,员工和服务
The original room key given to me on check in would not open the door, walked all the way back to check in and was assigned a different room. I was there for 4 days and had to get room keys renewed every day except for the last day. This is a large place and the distance required to walk back to check in is significant and this was a huge hassle.
Kathy
2025 年 2 月入住 1 晚
8/10 还可以
Scott
2025年02月26日
满意:清洁度、员工和服务、住宿条件和设施
Scott
2025 年 2 月入住 5 晚
10/10 超赞
Jennie
2025年02月26日
Jennie
2025 年 2 月入住 3 晚
10/10 超赞
Jeremy
2025年02月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, spacious rooms. Easy checkin & FREE PARKING! Stayed here with our little family of three, including a toddler and it was overall very quiet, and enjoyable. 10/10!
Jeremy
2025 年 2 月入住 1 晚
6/10 一般
Brandi
与家人出行
2025年02月26日
不满意:服务设施
Too much second hand smoke. Elevators were not functioning or had long waits. Parking garage was far from main entrance and elevators. Room was clean and in good condition. Limited TV channel options. Far from the strip.
Brandi
2025 年 2 月入住 4 晚
10/10 超赞
Carlos Alberto Sierra
与配偶出行
2025年02月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El check out es muy rapido y eficiente
Carlos Alberto Sierra
2025 年 2 月入住 1 晚
10/10 超赞
Vivian
商务旅客
2025年02月25日
满意:住宿条件和设施,服务设施
Na
Vivian
2025 年 2 月入住 6 晚
4/10 很差
Holly
与家人出行
2025年02月25日
不满意:住宿条件和设施,员工和服务
There was no one to help us find our rooms. The max that the kiosk gave us vague directions that basically only showed us the direction our rooms were in & it took us about 30 minutes to find a ANY staff member that was able to help us find our room.
Our room was nice and big but the toilet made an outrageous noise that disturbed not only us but our neighboring rooms every time we flushed the toilet.
Mini golf was fun. Good food options & employees working inside the restaurants were great.
Holly
2025 年 1 月入住 1 晚
8/10 还可以
Joe
2025年02月25日
满意:清洁度、员工和服务、住宿条件和设施
Didn't like that half of the casino is empty, feels lonely and no buffet is offered.
Joe
2024 年 12 月入住 3 晚
6/10 一般
David
2025年02月24日
The worst part is non functioning elevators even though they compd us ....it was not nearly enough for the time wasted on an already pressured trip
David
2025 年 2 月入住 5 晚
2/10 糟糕
Lina
与配偶出行
2025年02月24日
不满意:住宿条件和设施,员工和服务
I am a local and wanted a staycation for my boyfriend’s birthday, first off they gave us the wrong room. I had to call so we could get transferred to a new room that took over an hour for them to do, which made us nearly almost miss a reservation we had. The new room was a lower level with a parking garage view when we had originally booked a high strip view room at first. When we had checked in we paid for late check out for 2pm for $50. The next morning housekeeping wakes us up at 9am banging on the door and attempting to come in the room. Good thing we had the deadbolt on the door or else she would’ve been in our room. She then comes back again at 11am demanding that we leave that we have to check out. Really rude by the way! We said we paid for late checkout and we’re not leaving til 2pm and she said we were wrong. Overall not a good experience at all. I would’ve rather stayed at my house and kept my money. Never staying here again.
Lina
2025 年 2 月入住 1 晚
2/10 糟糕
Yiwen
2025年02月24日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed at the masquerade tower, facilities was in very poor condition. One out of the four elevators was working and it stops at random floors. In the room, the curtain was broken, the closet door was broken. Seems very much like a haunted hotel. Can’t believe they are still selling these rooms…