first room there was a cockroach. I don't know why they have mirrors on the tub spigot. Second room had bad toilet fan(fixed it.) then the door wouldn't latch. Enginnering just ground the plate to nothing and called if fixed. The bed was had "hole/dent in bed" from common use. Never saw room cleaning crew, guess you have to ask for it. We slept in the 500 area. No elevator, noisy deliveries garbage truck noise, loud maintenance crews, smoking and construction noise. Lots of flies in the evening. Pool was nice. hot tub had a lot of floaties(hair, bugs and other stuff) I don't think the sweeper was doing its job. Large group of locals not associated with hotel took over hot tub. squeezing us out, that was after the security guy stopped verified no bands and let them stay. Other guest included 5 offroad buggies that started 7am sharp.