“I stayed here for two nights when I attended a wedding in this beautiful little town. The hotel was perfect..clean, well-maintained, friendly staff, a nice restaurant, a great breakfast and in a central location in the old part of town. I loved it and would highly recommend to anyone visiting the area.”
“Extraordinary staff! Spacious room, very clean and the food was out of this world - excellent quality and all made at their facilities. I absolutely recommend, including experiencing the breakfast. ”
“Herzlicher Empfang, romantische Zimmer, wunderschöner Frühstücksraum, gratis Parkplatz und …. unser lieber Hund herzlich willkommen, OHNE Aufpreis. Lucens und Umgebung ein Wochenende wert. In der Schweiz eine Top-Unterkunft in diesem Preis-Leistungsverhältnis. Wir kommen wieder! ”
“Traumhaftes Hotel! Man fühlt sich einfach nur Wohl. Super Frühstücksbuffet, sehr gute Qualität. Sehr freundliche Hotelführung. Ich habe meinen Aufenthalt sehr genossen. Vielen Dank für das tolle Erlebnis! Ich komme gerne wieder.”
“An old hotel bought up and then made self-service.
Self checkin was not working and took an hour and I was sent to a “used” room. Finally everything was sorted out (thanks to Maryem).
But I was understandably nervous and shattered by the end.”
“I had a lovely stay at the hotel, the room was very clean and cosy. The staff were all super friendly, the food was delicious and the general atmosphere was lovely!”
“Overraskende bra leilighetshotell for den som er på reise. Litt rar innsjekk med maskin, men enkelt. God valuta for pengene og både leilighet og seng var svært god. Anbefales.”
"Neuchatel City Hotel certainly is improving. It can be better.
1. Although there is a 3-steps stairs at the lobby, having a ramp will certainly help.
2. Housekeeping can be further improved. I believed some housekeepers are very serious in their task some are just getting by. For two days, no refill for my coffees capsules.
3. I find that Hotel.com choices of rooms in Neuchatel City are very limited. More can be done in between to have availability for bookings. Especially the double large rooms with fridge.
4. Thanks to the team for their efforts to ensure guests comforts. Thanks for the fan. "
"Good English speaking service. Stayed just 1 night for other transit, great location and actually only 1 mins walk to main train station. Room is clean and tidy."
"Unfortunately the funicular train nearby goes under maintenance. This will be very very inconvenient if you need to take your luggage from the train station to the hotel.
Suggest for the hotel to equip small fridge for the room. "
"It is a self check-in hotel which you will get a link for unlock the doors, so make sure you mobile phone has enough battery (hotel has free wifi), luckily a friendly host stays there from 0800 to 2000
Very good location where inside the Bern old town, shops and supermarkets are just next to it, also close to the train station, dont miss the rooftop view!!
Bad thing is the shower water is not hot enough even turned to the highest temperature, and there are some bars/pubs nearby, quite noisy on the weekend's midnight "