Poor customer service. Hotel has been very used and not taken care of the way it should be. Dirty carpet. Hotel smelled of Marijuana on 4th floor in hallways
Matthew
2025 年 5 月入住 6 晚
10/10 超赞
Cindy
与配偶出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only complaint I have is that, while our smoking room did not smell og cigarette smoke, it did smell greatly of marijuana. My boyfriend is a recovering addict and found the smell bothersome. I carry Ozium in my car to take care of any smoke smelles and used it in the room. I suggest the hotel make it available to housekeeping. What they currently use is not sufficient.
Cindy
2025 年 5 月入住 1 晚
4/10 很差
allison
与配偶出行
2025 年 5 月 4 日
不满意:清洁度、服务设施、住宿条件和设施
Our hotel room had hair in the bathtub, a hair tie on the floor, cracked toilet and empty body wash containers. The ventilation in the casino needs work also. Plus, I tried to check in at 3:45 pm when we arrived but was going to be charged 15 dollars extra since check in was not until 4pm.
allison
2025 年 5 月入住 1 晚
8/10 还可以
kimberly
与家人出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施
Parking is very limited . Beds were comfortable. Really only there long enough to sleep.
kimberly
2025 年 4 月入住 1 晚
10/10 超赞
Brett
2025 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Nice
Brett
2025 年 5 月入住 1 晚
10/10 超赞
Brian
2025 年 4 月 27 日
Brian
2025 年 4 月入住 1 晚
10/10 超赞
Angie
2025 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Quick walk to casino
Angie
2025 年 4 月入住 1 晚
10/10 超赞
Gregory
与家人及幼儿出行, 与家人出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
Gregory
2025 年 4 月入住 1 晚
10/10 超赞
Dewayne
与家人及幼儿出行, 商务旅客
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stay was good.
Dewayne
2025 年 3 月入住 2 晚
4/10 很差
David
2025 年 3 月 31 日
不满意:清洁度、员工和服务、住宿条件和设施
Nothing about it did i like
David
2025 年 3 月入住 1 晚
10/10 超赞
Dakota
2025 年 3 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Smoking in the room was nice.
Dakota
2025 年 3 月入住 1 晚
10/10 超赞
James
商务旅客
2025 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ice place
James
2025 年 3 月入住 2 晚
10/10 超赞
Dewayne
2025 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place
Dewayne
2025 年 3 月入住 1 晚
8/10 还可以
Teri
2025 年 3 月 12 日
满意:员工和服务,清洁度
Na
Teri
2025 年 2 月入住 2 晚
4/10 很差
Kenneth
与配偶出行
2025 年 2 月 23 日
不满意:清洁度、员工和服务、住宿条件和设施
Room was very dirty. I know it was a smoking room but you could clean up whip things off and cob webs. For the money you pay for a night it would be nice for breakfast. The elevator door was nasty like some put on it and just nothing clean.
Kenneth
2025 年 2 月入住 2 晚
10/10 超赞
Joseph
2025 年 2 月 21 日
Joseph
2025 年 2 月入住 1 晚
10/10 超赞
James
2025 年 2 月 20 日
James
2025 年 2 月入住 1 晚
10/10 超赞
Helen
与家人出行
2025 年 2 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Helen
2025 年 1 月入住 1 晚
8/10 还可以
Dave
与配偶出行
2025 年 2 月 18 日
不满意:服务设施
The room wasn't that clean the carpet was sticky and there was a used Q tip on the bathroom floor, and had 1 wash cloth an 1 hand towel.
Dave
2025 年 2 月入住 2 晚
10/10 超赞
Kyle
2025 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
So nice to have a hotel attached to the casino and the boogie night dance club in the casino is really cool
Kyle
2025 年 2 月入住 1 晚
4/10 很差
Jeff
2025 年 2 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jeff
2025 年 2 月入住 1 晚
10/10 超赞
Todd
团体旅客
2025 年 2 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Appreciated the non smoking hotell rooms and facilities.
Todd
2025 年 2 月入住 1 晚
10/10 超赞
Thomas
2025 年 2 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Thomas
2024 年 11 月入住 1 晚
6/10 一般
Tammy H
团体旅客
2025 年 2 月 2 日
不满意:客房舒适度
Expectation Dependent
Well loved property attached to fun;) Boogie nights was awesome (although bar allows smoking). Steak restaurant was actually superb drinks and food and service and not too expensive for such great quality. Coffee shop also very tasty and great service. Not used to public smoking anymore and they do the best they can to have “nonsmoking” but they can’t keep that controlled. People ignore the rules and take the facility and nice staff for granted in other words leave messes and smoke in areas not allowed. Most other guests are very nice. Also comfort rating was due to this and rude loud late guests with even a screaming baby at a casino property in the non smoking floor. Could use newer carpets and updates to match how well the staff tries to keep clean. Not their fault just set expectations accordingly. I have stayed in worse Hilton properties with the same problems.