We walked into our hotel to find the check in desk was at a different hotel a block away. Upon check in we were not notified of construction or that the pool did not work! Or that the pool and continental breakfast was not in our hotel. We had to walk outside a block in -10 degrees to get to the pool to be told it did not work. Same agin in the morning for breakfast!
Our room consisted of 2 beds a dresser and 1 night stand! No closet or place to hang anything, no desk, no chair, no headboards, no pictures. Water spots on shower ceiling, stick in window for security, coffee cups and fixings w/no coffee pot! Everything had visible Sheetrock debris/dust. The wall heater knocked all night trying to heat room, and the refrigerator was dirty and clunked on and off as well. The television didn’t work but after an attendant came down they said we needed a box but since we didn’t have one we would have to look up and manually type the channel in to see if that one was available!! All in all the worst stay I have ever had. I have attached pictures
Alice
2025 年 1 月入住 1 晚
6/10 一般
Cathy
2025 年 1 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施
Cathy
2025 年 1 月入住 1 晚
8/10 还可以
Christine
2025 年 1 月 12 日
满意:员工和服务
不满意:清洁度
DUSTY
Though it was nice having a brand new room, freshly painted and new floors... the room was DUSTY!!!! DRYWALL DUST EVERYWHERE!!!!!!
Christine
2025 年 1 月入住 1 晚
4/10 很差
Wendel
团体旅客
2025 年 1 月 11 日
不满意:住宿条件和设施,清洁度
Two hotels together, one is closed and its entrance is blocked off so you had to go around. There was a sign on the closed door but you are too busy being bewildered and looking at the demolished corridor to notice off the bat, then no elevator working on that side. Hope they have improved it and the remodeling is complete.
Wendel
2024 年 10 月入住 2 晚
10/10 超赞
Michael
2024 年 12 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michael
2024 年 12 月入住 1 晚
8/10 还可以
Alicia
与家人出行
2024 年 11 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Right by the River
Our hotel room was very spacious! The beds were kind of hard. The bathroom was a little dirty. The room needed to be updated however they were working on it so I look forward to seeing it updated!
Alicia
2024 年 11 月入住 2 晚
6/10 一般
Jeffery
2024 年 11 月 23 日
不满意:清洁度、住宿条件和设施、客房舒适度
Not a good hotel!
Had to leave lobby and drive to a separate entrance. There was two hotels using the same lobby. They were remodeling and it wasn't cleaned up. Beds were hard as rocks it was way too expensive for the condition. And having to drive around the back of the hotel.
Jeffery
2024 年 11 月入住 1 晚
4/10 很差
Dan
与家人出行
2024 年 11 月 19 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Hotel was part of another hotel and staff was hard to find for check in and check out. Room was large but had old furniture. Worn out recliner that looked to be from the 80s. Bathroom ceiling was in bad shape as was the floor.
Dan
2024 年 11 月入住 1 晚
10/10 超赞
Ricardo
2024 年 11 月 18 日
满意:服务设施
GOOD
Ricardo
2024 年 11 月入住 1 晚
10/10 超赞
Terry
带宠物出行
2024 年 11 月 11 日
满意:服务设施,清洁度
Very friedly people.
Terry
2024 年 11 月入住 1 晚
10/10 超赞
Diana
团体旅客
2024 年 11 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stay
Room was absolutely wonderful! BIG! Loved the couch and had a recliner that was amazongly comfortable!
Diana
2024 年 11 月入住 1 晚
4/10 很差
David
与配偶出行
2024 年 10 月 26 日
不满意:员工和服务、服务设施、住宿条件和设施
Good view of the river and breakfast. Very confusing that you have no sign for Eagle Ridge. Put in a handicap room. Tv needs to be upgraded. Noise from the refrigerator.
David
2024 年 10 月入住 1 晚
8/10 还可以
Blake
与家人及幼儿出行
2024 年 10 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
The breakfast was good with more options than most places I stay. The hotel was good!
Blake
8/10 还可以
cory
2024 年 10 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
cory
2024 年 10 月入住 1 晚
6/10 一般
Kathryn
2024 年 10 月 21 日
Kathryn
2024 年 9 月入住 1 晚
6/10 一般
Ricky
与家人出行
2024 年 10 月 20 日
Average
Ricky
2024 年 10 月入住 1 晚
10/10 超赞
Bryan
与家人出行
2024 年 10 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pool was great Breakfast good room was clean
Bryan
2024 年 8 月入住 1 晚
8/10 还可以
Chris
与配偶出行
2024 年 10 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Currently under construction, but a very nice stay. We had a jacuzzi room to soak out the kinks from driving.
Chris
2024 年 10 月入住 1 晚
6/10 一般
Patricia
与配偶出行
2024 年 10 月 16 日
No working wi-fi 👎
Patricia
2024 年 10 月入住 2 晚
8/10 还可以
Sherry
与配偶出行
2024 年 10 月 10 日
满意:服务设施
The property was under construction, so noisy. They put us in a large room that was great but it was right next to the construction being done. Plus, it was on the first floor so couldnt open up the blinds because the construction workers were hanging out there.
Sherry
2024 年 10 月入住 7 晚
10/10 超赞
Inger
团体旅客
2024 年 10 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy access to I-80, and just down the road from Mississippi River Distillery if you want a night-cap before bed
Inger
2024 年 10 月入住 1 晚
8/10 还可以
Mike
与配偶出行
2024 年 10 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The check 8n process was a bit unusual. There was a sign on the check in desk that said we needed to go to the hotel next door. We were given our keys and had to return to the original hotel to go to our room. Room was comfortable, however there was a lot of noise from the room above ours very late into the night and early into the morning hours.