2/10
Picked this hotel mostly because of the pool and hot tub. The pictures online look much different than in person. They had a sign up that asked guests to excuse the appearance of their pool deck as they work on solutions (peeling paint and poorly maintained) and that they did not want to close the pool/hot tub in the mean time as it was an attraction for guests. Pictured below is one example of the paint chips and dirt that filled the hot tub. The foam in the water was an off brown color. The hot tub is a health and safety concern. We didn’t even attempt the pool. The whole hotel is incredibly tired and poorly maintained. The room was dark and musty, no major updates since the early 90’s. Our room smelled so strong of cleaning products that it wasn’t tolerable. Also pictured below was the trash on the floor of the room when we first checked in. This is after it took us more than 20 minutes to check in as the front desk staff seemed inadequately trained on the room software. After 30 minutes we checked out to head for hotel that would actually be comfortable to sleep in for a night. We booked through Expedia who said that Fireside refused to provide a refund. Despite their facilities being terribly maintained, their hot tub isn’t safe or usable which means their amenities were not as advertised. I will continue to attempt to reach the property and update with changes.
This hotel is a terrible deal for the money.
Stephanie
2025 年 5 月入住 1 晚
