Overall comfortable, Breakfast was good, Spa was ok , the jacuzzi was out of order.
The food & drinks were not great in the restaurant. should shandy be fizzy? Mine was flat , when I pointed it out and it was taken away I was told bitter is flat! The bitter Also looked more like larger in colour pale, I was charged for the one taken away.
Coffee machine didn’t work, got a replacement quickly, The room was comfortable, The spa treatment amazing. I would go again but not eat in the restaurant.
Beverley
2025 年 5 月入住 2 晚
10/10
Jill
2025 年 5 月入住 2 晚
10/10
Adam
2025 年 4 月入住 1 晚
8/10
Philip
2025 年 3 月入住 4 晚
2/10
Dont know where to start!
There was a feeling of u safe in the property from when i parked my car in the car park to when I entered my room.
If not that i was tired and arrived at night, id have left for another place.
Staff were not welcoming at all and spoke as though not interested in their job.
I ordered dinner to my room and it came uncovered having travelled a far distance from the restaurant area where i ordered it from- how grim!!!the plates looked old, uninviting and dead.
The room was tattered, with mouldy and rusty walls. The moment i stepped into the bath for a shower, the curtains and rods fell. Everywhere looked irritating with a rusty sink which i couldn't brush om And there was a foul smell in the room that made me feel sick.
Bathroom had a sticker that says slipper bath and they did nothing such as provide a math to protect you!
The room door had a sticker which said lock your door which told me that i easnt safe- i prayed to God for protection that night and come morning, i said a prayer of thanksgivung and ran out skipping breakfast, ofcourse!
esosa
2025 年 2 月入住 4 晚
6/10
payed for a 1 night stay in a premium room that was not cleaned properly and the buffet breakfast was a shambles i queued for 15 mins for a hot breakfast when i prebooked a time for the breakfast only to be told on arrival at the hotplate that i needed to preorder my poached eggs at the table. There was not notice of this and the breakfast staff service was shocking
Mick
2025 年 3 月入住 1 晚
10/10
Great stay including pool and restaurant.
N J
2025 年 2 月入住 2 晚
10/10
Nneka
2025 年 2 月入住 1 晚
2/10
Svitlana
2025 年 2 月入住 1 晚
10/10
cleanliness and food
Ojo
2025 年 2 月入住 1 晚
8/10
David
2025 年 2 月入住 1 晚
10/10
Ross
2025 年 2 月入住 1 晚
10/10
Lovely weekend stay here again, as always Andy on the night shift was extremely welcoming and always has a smile on his face no matter how late it is. Lovely clean hotel.
Mohammed Ajmal
2025 年 2 月入住 2 晚
10/10
Well located.
Staff very friendly and helpful.
Enjoyable meal in restaurant & orangery
Relaxing treatments in the spa
Good facilities in the room
Jane
2025 年 1 月入住 2 晚
10/10
Me and my daughter stayed and we loved it. The children’s spa dressing gown & slippers with activity colouring set was a lovely touch for my daughter. The staff were super friendly and the restaurant staff. The spa is great for families and accommodating for children. It was perfect we had an amazing night so thank you again for the amazing service!
Shannon
2025 年 2 月入住 1 晚
10/10
the room was excellent and the swimming pool , staff are very welcoming and very professional
Roselyne
2025 年 1 月入住 1 晚
10/10
Alistair
2025 年 1 月入住 1 晚
10/10
Me and my fiancé had a fantastic time at the hotel for a get away. The staff and facilities the food the rooms everything was absolutely amazing. we will definitely be staying agen some time in the future thankyou for our stay and see you agen soon.
Ashley
2025 年 1 月入住 1 晚
10/10
Really lovely spa hotel, staff were very friendly especially Andy who checked us in and was always there every evening/night with the most welcoming smile and service.