I booked this facility for a 2 night stay because of its proximity to the Villages. The pictures online showed a simple, but clean and fresh establishment.
What we experienced was the first half of a horror movie. The parking lot was filled with motorcycles and 18 wheeler trucks. Several guests sat outside their rooms in their own lawn chairs. We hesitantly checked in, given it was already 11pm and we were exhausted after a long travel day.
On the way to our room, we passed several others. Some were quiet and dark, some still had their doors open with view of people passed out in their beds, more people sitting outside their rooms in their own lawn chairs, and lots of noise. A very uncomfortable scene for someone who just wanted a peaceful night's sleep.
We entered the room, promptly closed and locked the door and realized the floors and bathroom was dirty, and the door to the room wasn't as secure as we hoped. We decided we could not stay and checked out within minutes of our arrival. The staff was courteous when we checked out and we received a cancellation email quickly thereafter.
However, the charge never came off my bill. I had expected at least one night refund but received nothing. I disputed with Expedia but the property refused to budge.
In short, do not stay at this establishment. It is not safe, it is not clean, and it does not have adequate customer service.