6/10 一般
Debbie
与配偶出行
2025 年 5 月 19 日
满意：清洁度
不满意：住宿条件和设施，服务设施
When entering this hotel we had the “wow” factor going by first impressions. The hallway is absolutely gorgeous, clean & welcoming. However, our room I feel didn’t reflect this. The bathroom could have been a lot cleaner. The bath itself & the sink wasn’t very clean at all. The duvets were far too heavy for this time of the year. A spring/summer duvet would have been a lot better. The main reason we booked this hotel was for the pool & leisure facilities, however when we checked in we noticed a sign up advising the changing rooms weren’t available, this advised we would have to go changed for the pool from our room then go back too our room too get dried & changed. This really put us off! This wasn’t an option for me as I use crutches too walk anywhere. This would have been a falls risk for me. So we didn’t get too use the pool and leisure facilities at all which is very disappointing! One of the other negatives for us was the noise. There was a constant banging of doors within our corridor & on Monday morning at approx 5/6am there was a terrible noise from under our bedroom window. It sounded like a lorry or a van possibly dropping off whatever at the hotel. The noise was so inconsiderate for that time of the morning! I do understand there will always be some noise around but this was extreme! The hotel itself from the outside is gorgeous as is the hallway but I would say this was at most average. Disappointed too say the least, especial as this was my 50th birthday weekend.
Debbie
2025 年 5 月入住 3 晚