They didn't have our reservation, when they finally gave us a room it had no power except in the bathroom. The second room was dirty, looked like blood on a lower part of a wall. Sheets didn't look clean at all. Toilet made a loud noise for 2 minutes after flushing. We could not stay and had to leave and find somewhere more suitable for kids.
真实旅客
2021 年 7 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2021 年 7 月 25 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Totally unable to stay there. First room beds weren’t even made. Second room air didn’t work properly and the kicker was tiny dead bug in the drawers. Got immediate refund!
真实旅客
2021 年 7 月入住 1 晚
2/10 糟糕
Eric
与家人出行
2021 年 7 月 18 日
不满意:住宿条件和设施,清洁度
No room available.
Eric
2021 年 7 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2021 年 7 月 12 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Staff needs educated regarding Hotels.com
The hotel itself was exactly what I would expect for the price. It was nothing glamorous just a basic room so it did have a mini fridge and microwave. However, I had a horrible check-in experience. I prepaid for the room online using myhotels.com credit card only to arrive and have the staff not know how to process my check-in. They were convinced that the card I paid with was a card I didn't even own and they were going to charge me again. The staff member said that prepaid meant that I hadn't paid and it was only an authorization. It took about 10 minutes of trying to explain to her what was going on for her to call a superior and the check-in to be fully processed. Had I went along with what she was trying to tell me, I would have been charged double for the room.
真实旅客
2021 年 7 月入住 1 晚
6/10 一般
真实旅客
2021 年 5 月 31 日
满意:员工和服务,清洁度
真实旅客
2021 年 5 月入住 1 晚
6/10 一般
Christopher
商务旅客
2020 年 9 月 19 日
不满意:清洁度、住宿条件和设施、客房舒适度
roaches
Roaches i put my drink down to bring my bags in and the roaches were taking drinks. Its gross.
Christopher
2020 年 9 月入住 1 晚
2/10 糟糕
Sue
与家人出行
2020 年 7 月 28 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sue
2020 年 7 月入住 1 晚
2/10 糟糕
Terry
与家人出行
2020 年 7 月 27 日
不满意:清洁度、住宿条件和设施、客房舒适度
Pass if you can
No bedbugs but the room was dirty. Marks on the walls. Plug in switch plates missing. Only 1 plug in the room worked to charge phones.
Terry
2020 年 7 月入住 1 晚
6/10 一般
真实旅客
2020 年 3 月 23 日
满意:清洁度
不满意:住宿条件和设施,服务设施
真实旅客
2020 年 3 月入住 4 晚
2/10 糟糕
Eva
2019 年 11 月 9 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Eva
2019 年 11 月入住 3 晚
2/10 糟糕
真实旅客
与家人出行, 团体旅客
2019 年 10 月 15 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel was disgusting and my room was infested with roaches. I had a horrible experience at this hotel and wouldn't recommend it to anyone.
真实旅客
2019 年 10 月入住 3 晚
2/10 糟糕
Christopher
2019 年 9 月 21 日
Christopher
2019 年 9 月入住 1 晚
4/10 很差
真实旅客
与家人出行, 商务旅客
2019 年 9 月 16 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Too many issues. There were a lot code issues. A state or local AHJ would have a field day.
真实旅客
2019 年 9 月入住 2 晚
6/10 一般
真实旅客
与配偶出行
2019 年 9 月 15 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
room was clean but the outside was a mess. Breakfast was very limited.
真实旅客
2019 年 9 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2019 年 9 月 9 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We didn't even stay there. The condition and attitudes were so bad.
真实旅客
2019 年 9 月入住 2 晚
4/10 很差
真实旅客
与家人出行
2019 年 9 月 5 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I didn’t like anything about this property. No security chain on door, beds only had bedding laid on top of mattress, so if you are a restless sleeper all sheets come off of mattress because they don’t get tucked in. Walls need painting and garbage, you have to take it out if you want an empty waste basket for the next day. Felt very insecure. Left two days early because of it.
真实旅客
2019 年 8 月入住 5 晚
6/10 一般
Luis,Lexington
2019 年 8 月 7 日
满意:服务设施,员工和服务
Todo bien, lo malo es que encontré una chinche en el colchón
Luis
2019 年 8 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2019 年 7 月 29 日
不满意:住宿条件和设施,清洁度
The rooms weren’t all ready. The rooms all 3 smelled. The pool wasn’t children friendly. People were getting drunk & hearing obscene music. The area seemed unsafe. Don’t recommend unless you have no other choice.
真实旅客
2019 年 7 月入住 1 晚
6/10 一般
真实旅客
与配偶出行
2019 年 7 月 15 日
The room was clean and comfortable, which was all we were hoping for at this price. Good for a stop, sleep, and go
真实旅客
2019 年 7 月入住 1 晚
2/10 糟糕
anonymous
与家人及幼儿出行
2019 年 7 月 7 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
When you keep the customers up till 2 am popping firworks on propery, i was not happy after driving 15 hours with three kids! I was very disappointed in the beds, and the breakfast in the morning was cereal with milk and toast, that sucks!
anonymous
2019 年 7 月入住 1 晚
6/10 一般
真实旅客
与家人及幼儿出行
2019 年 6 月 29 日
满意:员工和服务
不满意:清洁度
Kinda scarey location cobwebs in corners. Looked like blood on wall and lamp shade
真实旅客
2019 年 6 月入住 1 晚
6/10 一般
真实旅客
2019 年 6 月 27 日
满意:员工和服务,清洁度
The price was good. The room didn't smell fresh. The breakfast was just cereal. The staff was nice.
真实旅客
2019 年 6 月入住 1 晚
2/10 糟糕
真实旅客
2019 年 6 月 25 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Never again.
The room smelled like urine & smoke, even though it was a non-smoking room. There was a bar of soap on the vent to try to hide the smell. The TV was small.
真实旅客
2019 年 6 月入住 1 晚
6/10 一般
真实旅客
2019 年 6 月 21 日
不满意:客房舒适度
Disappointed overall
Well the beds only had two pillows for two queen beds which was not good. The back of the shelf falling apart. The TV was fuzzy when it was working and the phone in the room didn't work at all. It also listed breakfast on the site and their was none.