The check in staff was fantastic...it went downhill after that. Housekeeping didn't respect the do not disturb sign on the door, when we had to request an additional item it was never brought to us, about an hour later we went and got it ourselves. Staff woke us up at 2 am delivering something we didn't request, turned out to the wrong room, although they made such a big deal about our earlier request (an additional garbage bag) we can't help but think the 2 am wake up was done purposefully. The restaurant server was incredibly rude, tossing things on our table as she walked by and seeming inconvenienced when we were ready to order. When the meal came to the table, it was cold. Thankfully, the manager on duty handled the situation respectfully. The bathroom was really run down. No pressure in the shower, inconsistent water temps and the handles were falling off. I would not recommend this hotel.