the room is spacious, but the setup is a bit weird. they line up 2 couch along the windows but does not offer a office chair and a office desk that allows one to do some work with my notebook. I had to move a big wooden box they lined in front of one of the beds as a chair for me to do some simple work on my notebook. I guess the hotel is trying to tailor to local chineses, thus the mattress is quite firm. they have a moisternizer next to the bed, but there is no instruction as to how to refill and i also noticed the water container is not regularly cleaned (can see some brown stains in the water container). I cannot appreciate why the hotel put that next to the bed as it can be quite noisy at night. The toilet is also spacious, but does not have a bathtub. the window is all locked and the room temp at night is quite high, my daughter has to remove the feather quilt and just use the quilt cover for the night.
i dined in ShangPalace during my whole stay in the hotel. Dylan, the manager is a very nice guy to talk to. The food is very delicious and well prepared. Even deserts is prepared on the spot.
I used the spa twice. Really relaxing, but the pool is closed for maintenance. The gym is well equiped but I dare not use it, worry that lack of oxygen during exercise.
Finally, I found the oxygen bar is really good for me to recoup some rest as i could not really sleep at night.