Resort Review – 4.5 Stars
We had an overall wonderful experience at this resort and would absolutely recommend it! The staff were incredibly kind and attentive, and the valet service was outstanding. One of the highlights of our stay was enjoying the beautiful Christmas decorations throughout the property, which really enhanced the festive atmosphere. We also found the laundry services very convenient during our visit.
There were a few minor areas for improvement. While we understand policies vary, we were disappointed that we couldn’t enjoy outside food in the pool and seating areas. For example, when we ordered a pizza, we were told we could only eat it in our room. Additionally, some amenities were either out of order or seemed to need maintenance and updating.
Our room was spacious with a spectacular view, but we felt it could have been a bit more comfortable. The chaise lounge was not ideal, and for a large room accommodating two adults, there was only one seat available, which we had to share. More towels in the room would have been appreciated as well. For future improvements, including snorkeling gear and water bottles for guests would be a nice touch.
We didn’t use the onsite restaurant as we weren’t fond of the menu options, so we can’t speak to the dining experience.
Despite these minor issues, we were overall very happy with our stay. The positives far outweighed any negatives, and we look forward to returning in the future!
