I booked a room specifically for its “bathtub and shower combination” but the room didn’t have a bathtub. The staff were incompetent and rather slow in addressing the issue and at the end of the evening suggested a room in another hotel, which was impossible at that point with an elderly who was physically limited (hence the need for bathtub to do physio). They said they’d contact the manager but never did or at least no manager got back to us as one would expect.
Orkideh
2025 年 5 月入住 3 晚
10/10 超赞
Paul
与配偶出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very well situated and a lovely hotel. The roof terrace was really good and the staff were excellent. All of the staff in the hotel were very friendly and we were particularly helped with advice on parking and restaurants by the lovely Margot in reception. Highly recommended and well placed in the centre of the city: we will stay here again!
Paul
2025 年 5 月入住 2 晚
10/10 超赞
Donna
与家人出行, 团体旅客
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Boutique hotel with wonderful staff and in the main square making it so great to walk around and shop and eat. Rooftop bar was also wonderful 👍
Donna
2025 年 4 月入住 1 晚
10/10 超赞
Wai
与家人及幼儿出行, 与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved this property! Perfect room for a family with 2 young children. Would definitely stay again if I am in beautiful Lillie again! Thank you. Breakfast which you pay extra for is lovely, and kids ate free too.
Wai
2025 年 4 月入住 1 晚
8/10 还可以
Myrelle
2025 年 4 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Gorgeous hotel, friendly staff, lift available
Myrelle
2025 年 4 月入住 5 晚
8/10 还可以
Barbara
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel. Great location. Staff was very friendly. Rooftop bar was excellent.
Barbara
2025 年 4 月入住 3 晚
10/10 超赞
Ann
与配偶出行
2025 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great central location with a fantastic roof top bar.
Lovely large & very clean room.
Many choices at buffet breakfast.
Friendly and helpful team.
We would definitely choose to stay here again.
Ann
2025 年 3 月入住 3 晚
10/10 超赞
Helena
与配偶出行
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location, very quiet and lovely staff
Helena
2025 年 3 月入住 3 晚
6/10 一般
Catherine
与家人出行
2025 年 3 月 14 日
满意:员工和服务
We only stayed one night. The reception was the best about this hotel. They were so friendly and lovely people. However, the carpets in the hallways and the fabric chair in our room had huge multiple stains all over them. Our view out our window was an interior view of a roof and HVAC system, which was fine, knowing we were only there for 1 night and that it would be quiet. The hotel was in a great location, but would have paid more for a nicer/cleaner room with view if it would have been offered. I did not complain or ask for a room change. It was our first night in France traveling from the US.
Catherine
2025 年 2 月入住 1 晚
10/10 超赞
JOHN
2025 年 2 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel was very clean, comfortable and close to the city transport, the staff were always very pleasant. It is in the center of the city and there are plenty of good restaurants around. Perfect for a few days in Lille.
JOHN
2025 年 2 月入住 3 晚
6/10 一般
Rui
2025 年 2 月 26 日
Rui
2025 年 2 月入住 2 晚
10/10 超赞
Claudine
与家人出行
2025 年 2 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
In the heart of Lille . Well maintained property and easy access to public transportation. The staff was friendly and a shout out to the young lady at the front desk Asia she went up above and beyond to welcome us . Gave us the city map and she explained to us the site we must visit and the places we could dine based on our preferences. Thank you Asia for your hospitality and support during our stay .
Claudine
2025 年 2 月入住 2 晚
8/10 还可以
N.,Groningen
2025 年 2 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Prachtig stijlvol hotel in hartje centrum van Lille. Bedden sliepen heerlijk, mooie kamers en goed donker te maken. Rustig hotel ook qua geluid.
Er is zelfs een kleine rooftopbar, met mooi uitzicht.
De kamer heeft wat weinig kastruimte voor 2 personen en geen koelkastje - dat zijn de mindere punten.
N.
2025 年 2 月入住 2 晚
10/10 超赞
真实旅客
2025 年 2 月 16 日
满意:清洁度、住宿条件和设施、客房舒适度
真实旅客
2025 年 2 月入住 2 晚
10/10 超赞
Sarah
2025 年 2 月 8 日
Sarah
2025 年 1 月入住 3 晚
8/10 还可以
Heather
团体旅客
2025 年 2 月 8 日
A lovely hotel in a great position. Friendly and efficient staff. The only drawback for me was that the room was rather cold
Heather
2025 年 1 月入住 2 晚
8/10 还可以
Jayne
与家人出行
2025 年 2 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel for the price. Breakfast was excellent. Staff was excellent. Carpets need cleaning/replacing. Also needs a fragrance as general air smells was not good.
Jayne
2025 年 1 月入住 2 晚
10/10 超赞
johnathan
商务旅客
2025 年 2 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
johnathan
2025 年 2 月入住 2 晚
10/10 超赞
Laurent
2025 年 2 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Parfait
Très bon séjour au grand hôtel Bellevue. Literie très confortable, chambres joliment décorées, personnel très aimable et avenant. Le plus: un emplacement exceptionnel!
Laurent
2025 年 1 月入住 2 晚
10/10 超赞
Bernard
与家人出行
2025 年 1 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bel hôtel, bien placé, personnel aux petits soins et délicieux petit-déjeuner.
Bernard
2025 年 1 月入住 2 晚
6/10 一般
ANA
与家人出行
2025 年 1 月 26 日
满意:员工和服务,清洁度
Hotel antigo, conservado, mas para época do inverno deixou a desejar em relação ao aquecimento do quarto e banheiro.
ANA
2025 年 1 月入住 2 晚
6/10 一般
Nina
团体旅客
2025 年 1 月 25 日
满意:员工和服务、住宿条件和设施、客房舒适度
不满意:清洁度
Logement
Ik overnachte 1 nacht in het hotel ifv een shoptrip.
De ligging is ideaal: in het centrum en parking in de buurt.
We merkten bij aankomst dat de kamer niet goed gepoetst was: haartjes in de badkamer, veel stof etc. Dit verwacht ik niet in een 4-sterrenhotel…
Bedden lagen comfortabel.
Van het ontbijt hadden we meer verwacht: eitjes/spek en bonen lagen er duidelijk al een tijdje en waren koud (net zoals de pannenkoeken).
Er kan duidelijk nog veel beter zeker ifv van de (dure) prijs.