They didn't have any record of my reservation through Expedia. No rooms, no apologies. The place looked horrible and overpriced. But the worst was the poor attitude of the staff.
真实旅客
2021 年 4 月入住 1 晚
2/10 糟糕
真实旅客
2021 年 4 月 22 日
真实旅客
2021 年 4 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2021 年 4 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Apparently this hotel accepts room reservations even after being full. Charged for the room despite not being able to stay there. Terrible experience. Drove out to this location to find that there was nowhere for us to stay. Seemed to be happening to multiple people.
真实旅客
2021 年 4 月入住 1 晚
4/10 很差
真实旅客
与配偶出行
2021 年 4 月 17 日
Showed up to propert and turned us away for booking with Travelocity for one night. Declined reservation and sent us away. Didn’t stay. No explanation of refund. Disappointed in location and travel site.
真实旅客
2021 年 4 月入住 1 晚
6/10 一般
真实旅客
2021 年 4 月 4 日
满意:员工和服务
The hotel had been and just reopened. The room needed to be wiped down from being closed. Location is not on beach and you had to cross a very busy street to get to the beach
真实旅客
2021 年 4 月入住 1 晚
2/10 糟糕
真实旅客
2021 年 3 月 30 日
满意:住宿条件和设施,员工和服务
不满意:服务设施
No coffee maker nothing in room no cups.
Woke up to four cop cars. Car near ours was broken into.
Kids loitering around next to elevator with skateboards.
Didn't feel safe at all.
真实旅客
2021 年 3 月入住 1 晚
8/10 还可以
真实旅客
2021 年 3 月 30 日
真实旅客
2021 年 3 月入住 2 晚
6/10 一般
真实旅客
与家人出行, 商务旅客
2021 年 3 月 29 日
不满意:员工和服务、服务设施、住宿条件和设施
The location was across the street from the beach. The rooms were a nice size. The property was neglected but it has real potential for a caring owner. What a shame.
真实旅客
2021 年 3 月入住 2 晚
4/10 很差
真实旅客
与配偶出行
2021 年 3 月 28 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Nothing like the pictures. Very thin walls. Hard to figure out where to check in at.
真实旅客
2021 年 3 月入住 1 晚
10/10 超赞
真实旅客
2021 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2021 年 3 月入住 1 晚
4/10 很差
真实旅客
2021 年 3 月 26 日
真实旅客
2021 年 3 月入住 2 晚
10/10 超赞
真实旅客
2021 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2021 年 3 月入住 1 晚
4/10 很差
真实旅客
与家人及幼儿出行
2021 年 3 月 25 日
满意:员工和服务
不满意:清洁度
Everything would have been pretty good overall except for VERY loud children running back and fourth in the room above us, waking us up at 6-7 am every morning and continuing throughout most of the time we were there. It was as if we were inside of a bass drum almost non stop, no fun... We called and complained a couple times but there wasn't much they could do. The Floors were very dirty, very... My husband, children and i had black feet and had to lay towels down next to the bed to wipe our feet down before getting onto the beds. Tables were sticky and crummy, the sink drain kept coming apart and leaking all over the floor. Without these issues i think our vacation would have been a different story. I'm really not a picky person and hate to complain but i would never stay here again.
真实旅客
2021 年 3 月入住 2 晚
2/10 糟糕
Ember
与家人出行
2021 年 3 月 25 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Go somewhere else
We booked an ocean view room on hotels.com, when we got to the room, it was NOT ocean view and had a do not disturb sign on it as if someone was staying in the room. Went back to the office. We were told we did not book a ocean view room and they had none available. Also told just to go into the room, there shouldn’t be anyone there. Got into the room, there was trash on the floor near the nightstand. We packed everything back to the car, got a refund and stayed somewhere else for the trip.
Ember
2021 年 3 月入住 1 晚
10/10 超赞
真实旅客
与家人及幼儿出行
2021 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the property’s location to the beach as well as Devil’s Lake. Great location and great price for our experience.
真实旅客
2021 年 3 月入住 1 晚
6/10 一般
Valerie
与家人出行
2021 年 3 月 13 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Valerie
2021 年 3 月入住 1 晚
6/10 一般
真实旅客
与配偶出行
2021 年 3 月 8 日
不满意:清洁度、员工和服务、住宿条件和设施
Room was located on top of a roof of a strip mall, they were doing construction on the balconies above us so, for 10 straight hours we listened to drills, jackhammers and construction noises (not great for a relaxing get a way) the room was dirty and upon inspecting more, there was dirt and stains every where. The shower head only works if you are 5’0 or shorter and the hot water isn’t hot. On our second night out electronic keys stopped working and when I went to the OFF SITE lobby, the man told me that they had “no guests” in my room number and I had to argue for 30 mins for him to give me new keys to the room that I paid for and my stuff was in.
It was a headache from start to finish. We won’t be returning.
真实旅客
2021 年 3 月入住 2 晚
6/10 一般
真实旅客
与配偶出行, 商务旅客
2021 年 3 月 6 日
满意:清洁度
不满意:服务设施
I liked being to open my patio door and see the ocean
真实旅客
2021 年 3 月入住 2 晚
8/10 还可以
真实旅客
与配偶出行
2021 年 3 月 1 日
满意:员工和服务
The place definitely feels like a rundown hotel where they lazy-remodeled. It wasn’t like TERRIBLE but definitely not great. Would I stay there again? If better things aren’t available, yeah it’s fine. But definitely going to try to find something better first next time
真实旅客
2021 年 2 月入住 1 晚
6/10 一般
Mike
2021 年 2 月 28 日
Mike
2021 年 2 月入住 1 晚
4/10 很差
真实旅客
2021 年 2 月 23 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
真实旅客
2021 年 2 月入住 1 晚
4/10 很差
真实旅客
带宠物出行
2021 年 2 月 22 日
不满意:服务设施,员工和服务
I am 76 years old my issues were not feeling safe soon as you come in to check in the lady has her mask below her nose and Maids didn't even wear them. I installed the curtain for the bathroom tub the office did Supply new one. My wife ended up getting Windex from the maid so she could clean the window so we could see the ocean clear. The floor was not very clean. I would stay again giving them a second chance for the price it's a nice hotel
真实旅客
2021 年 2 月入住 2 晚
6/10 一般
真实旅客
与配偶出行
2021 年 2 月 16 日
满意:清洁度
不满意:员工和服务
For the price it was nice and relaxing basic needs met....however i booked a room and paid the extra $5 per person to make sure i got that room. When i arrived to checkin the girl at the desk said she was going to "upgrade" my room because the system was going slow. My room was not an upgrade but infact a huge downgrade. I had reserved the room i wanted because of the bathroom that had a huge tub and seperate shower. So i was not happy about that at all.