Put us in a disabled room when we’re fully able on the ground floor firstly, the room was noisy, shower had marks, furniture was worn and the double bed we paid for was actually 2 single beds put together and because they’re made for disabled people, the bed are incredibly low down. Room was noisy could hear everything from next door and the corridor. When I asked to pay for an upgrade, the woman said they were fully booked however I went online and saw there were many rooms available. Safe to say I won’t be coming back here, and I will be staying next door in the Hilton whenever I’m in Lincoln