Title: Terrible Experience – This Should Not Be Rated as a 4-Star Hotel
Rating: ★☆☆☆☆ (1/5)
I deeply regret booking this hotel through Expedia. It was one of the worst travel experiences I’ve had.
The bathroom had a constant foul smell that was never addressed.
The bottled water provided was visibly dirty, which is simply unacceptable.
The room had broken fixtures and was in poor condition overall.
The area around the hotel felt unsafe, with people loitering and begging outside day and night.
I felt so uncomfortable and concerned for my safety that I checked out a full day early — at my own expense.
To make matters worse, despite raising these issues, the hotel denied everything and claimed I never said a word during my stay — which is completely untrue. They took no responsibility, and Expedia’s support, while polite, was ultimately limited in resolving the issue.
This hotel is currently listed as four stars, which is extremely misleading. In reality, it barely deserves two. I urge Expedia to re-evaluate this listing, and I strongly advise fellow travelers to stay away from this property.