The water button in the shower room had poor contact; in addition, during the stay, the service staff used the master key to enter the room without knocking, which frightened the roommates. I hope the hotel will review the equipment and educate the service staff to pay attention. Other service quality is very good and feedback is quick.
LAI KUEI
2025 年 1 月入住 1 晚
10/10 超赞
PUI YING
与家人出行
2023 年 6 月 10 日
满意:清洁度、员工和服务、客房舒适度
PUI YING
2023 年 6 月入住 3 晚
10/10 超赞
Lai
2023 年 2 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lai
2023 年 2 月入住 3 晚
10/10 超赞
Rosie Alexandra
与配偶出行
2025 年 5 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing stay. The staff were fantastic. Great location and stunning room. Rooftop terrace and pool was lovely. Would highly recommend
Rosie Alexandra
2025 年 5 月入住 3 晚
10/10 超赞
Ancy
2025 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
More convenient, cleanliness
Ancy
2025 年 5 月入住 2 晚
10/10 超赞
Anthony
与家人出行
2025 年 5 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel. The rooftop pool, sauna, & steam room were just what we needed.
Anthony
2025 年 5 月入住 1 晚
4/10 很差
Elizabeth
团体旅客
2025 年 5 月 24 日
满意:清洁度
不满意:服务设施
No bellmen's service - extremely slow check in & error on hotel receipt- basically most staff was new & how can you hire a bartender & He is not able to make a Drink( Vodka & pineapple ) he had to look it up in a book but charge top $$$.
Hotel roof top very nice - lunch is a set menu & food was horrible. Rooms were decent & it's more for business trips.
Elizabeth
2025 年 5 月入住 1 晚
8/10 还可以
Ashton
与配偶出行
2025 年 5 月 23 日
Close to city centre
Ashton
2025 年 5 月入住 1 晚
10/10 超赞
KARINE
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hébergement de haute qualité avec un service sans pareil. Du haut de gamme à prix fort raisonnable. Le secteur est très agréable et près de tous les services. Réservez sans hésiter.
KARINE
2025 年 5 月入住 2 晚
10/10 超赞
KARINE
团体旅客
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Un hébergement de haute qualité en tout point.
Réservez sans hésiter!
KARINE
2025 年 5 月入住 2 晚
8/10 还可以
Maridor Ong
2025 年 5 月 15 日
满意:清洁度
Pool was closed. Bottle of wine upon arrival promised for VIP members was not provided.
Maridor Ong
2025 年 4 月入住 4 晚
10/10 超赞
Johan
与配偶出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Johan
2025 年 5 月入住 1 晚
10/10 超赞
GLORIA
与家人出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent
GLORIA
2025 年 3 月入住 1 晚
10/10 超赞
Gary
与配偶出行
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very accommodating, room was nice size and clean And was close enough for shopping and restaurants. The one downside was bar drinks and restaurant was way overpriced priced. Maybe explains why there were only 2 other people eating. It also didn’t open until 7:30PM. Which may be the norm in Portugal but not in US. The breakfast buffet was great! Well worth the price!
Gary
2025 年 4 月入住 2 晚
8/10 还可以
KEN
团体旅客
2025 年 5 月 4 日
满意:服务设施
Very nice hotel, with very nice and helpful staff (Vivania and Antonio). Would definitely stay here again. The only disappointment is that the Rooftop was closed while we were here so no swimming nor rooftop bar. This was a disappointment as we booked this hotel to take advantage of this feature.
KEN
2025 年 5 月入住 1 晚
10/10 超赞
Elzafir
团体旅客
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The employees of the hotel was very knowledgeable and friendly.
Elzafir
2025 年 4 月入住 5 晚
10/10 超赞
Drake
2025 年 5 月 3 日
Drake
2025 年 5 月入住 1 晚
10/10 超赞
Lisa
与家人出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We arrived the day of the power outage and amid all the chaos, the staff were patient, pleasant and had smiles on their faces even when guests were yelling at them for an event that was completely out of their control.
Lisa
2025 年 4 月入住 3 晚
10/10 超赞
Pauline
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is an absolutely beautiful hotel with amazing customer service!
Pauline
2025 年 4 月入住 1 晚
6/10 一般
Paul
与配偶出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
This hotel was booked for roof pool, it is the photograph icon for the property but when we got there we were told it’s closed. But no discount was given. So for 2 nights we paid for opportunity to swim and could not. This really was let down and not good of hotel to not advertise or notify close to booking as i would have picked hotel with pool. Not happy for price paid.
Paul
2025 年 4 月入住 2 晚
8/10 还可以
Christopher
与配偶出行
2025 年 4 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Me parece que la propiedad es muy agradable solo que el principal motivo era por terraza piscina con vista de Lisboa y estaba en remodelación total, la página de Expedia no lo indicaba, tampoco el hotel sugirió algún tipo de compensación como brindar desayuno. Por la mañana la persona que limpiaba el cuarto del frente golpeaba mucho la puerta.
Christopher
2025 年 4 月入住 1 晚
10/10 超赞
Nannito Junior
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
État de l’hébergement, Personnel et service
Nannito Junior
2025 年 3 月入住 5 晚
10/10 超赞
Amber,BREMERTON
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amber
2025 年 4 月入住 1 晚
8/10 还可以
Christopher
与配偶出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
While its a lovely hotel we were disappointed not to be notified that pool was closed till warmer weather even though some people just like to swim and if you have nothing indoors well out is next best ...compared to being told to go swim in the sea!!! Also smell out side of hotel was an awful sewage type smell just before you walked in and we felt that should be addressed. Staff were great but I thought menu needs to be better
Christopher
2025 年 4 月入住 5 晚
10/10 超赞
Siobhan
与配偶出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施
We specifically booked this hotel because it had a pool and there was nowhere stating that the pool was closed. The hotel was gorgeous though.