The room was quite small, so it wad difficult to open our suitcases as only one small shelf for that. We had to use the floor. This might have been OK except that there were small ants crawling everywhere. The drapes on both windows were broken and would not completely close. Some floor parquet tiles were loose, and easy to catch your foot on. The room was quiet from neighbors, but the subway stop adjacent to the hotel rumbles vigorously every few minutes, and our room faced the flight path from LIS airport—jets are LOUD on take off. Not quite as loud landing. Which you experience depends on the wind direction. The breakfast buffet is excellent. Housekeeping staff are friendly and accommodating. We requested they hold one piece of our luggage for the week between our two weekly stays with them, which they would not do. As a result of the downsides and that refusal, we cancelled our second week there and found a different hotel nearby.