First of all, it’s amazing! The stay is wonderful and it started with warm and welcoming staff at reception. She explained a lot and helped us on early check in. We got welcome drinks and also soft drink credits (this is from Expedia). She also helped to upgrade my parents room to a supreme and spacious room! We love it. Everyday we got night snack and wine/water in the room. The location is great and I will definitely stay in the future. When we checkout day, gentleman in the front desk helped us on the luggage’s and walk us to the cab. I really like the hotel and stay!
ZIH HAN
2024 年 2 月入住 2 晚
10/10 超赞
真实旅客
2024年01月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 12 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2023年12月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
整體很好,只是餐廳有位男侍應態度不是太好!
真实旅客
2023 年 12 月入住 5 晚
4/10 很差
Bing
与家人出行
2023年08月24日
满意:员工和服务,清洁度
Bing
2023 年 8 月入住 2 晚
10/10 超赞
Mihailo
与配偶出行
2025年02月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful hotel and staff, we look forward to staying again
Mihailo
2025 年 2 月入住 1 晚
10/10 超赞
CHELSEA
与配偶出行
2025年02月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Truly one of the loveliest hotels I’ve ever stayed in. The staff are professional, knowledgeable, incredibly friendly, and really helped to set the mood for our entire stay. The property is historic, and we enjoyed a little walk around the palace using a paper guide to find hidden frescos and a chapel while sipping our complimentary welcome glass of port.
Our room was incredibly comfortable, with every little detail of our room design and guest care being thought of. A little wine to shampoo and a sweet treat were left every night for us.
The area is nice, with a lookout, local Portuguese food tavernas, and a historic tram at its foot. Cannot recommend highly enough-the Palacio Ludovice was the highlight of our whole trip!
CHELSEA
10/10 超赞
Ahmad
与配偶出行
2025年02月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
staff is always super helpful with whatever requests we want. They also give you tasty snacks severy day!
Ahmad
2025 年 2 月入住 3 晚
10/10 超赞
Pele
2025年02月20日
满意:清洁度、员工和服务、住宿条件和设施
Pele
2024 年 8 月入住 3 晚
10/10 超赞
Eugene,Toronto
与配偶出行
2025年02月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A perfect hotel with perfect staff! I give it the highest possible recommendation!
Eugene
2025 年 1 月入住 5 晚
10/10 超赞
Zhou
与配偶出行
2025年02月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything is wonderful, we are happy customers, no complain 😄
Zhou
2025 年 1 月入住 5 晚
10/10 超赞
Constance Jordanna
2025年02月3日
Constance Jordanna
2025 年 1 月入住 3 晚
6/10 一般
Nancy
团体旅客
2025年02月1日
满意:服务设施,员工和服务
This property was located in a very busy and popular area. It was across the street from the funicular which made it easy to travel into the downtown area. The staff was amazing of the property was gorgeous but our room was insanely difficult to get to. It would take well over a minute walking around the floor is up and downstairs in order to reach our room. I would recommend this property to anyone but to not get room number 108 it is believe me you don’t want that room
Nancy
2025 年 1 月入住 3 晚
10/10 超赞
Ahmed,Abu Dhabi
团体旅客
2025年01月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was great and i like it
Ahmed
2025 年 1 月入住 3 晚
10/10 超赞
luke
2025年01月28日
luke
2025 年 1 月入住 5 晚
10/10 超赞
Jefferson
与配偶出行
2025年01月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Housekeeping was extremely attentive. Snacks were waiting for us every afternoon. The Wine Experience, or flight of 3 wines and some bites, was a great way to connect with the sommelier and some other guests. Breakfast had a ton of good options and a wide enough timeframe to accommodate early risers and late sleepers. The restaurant is definitely worth a visit. A number of terrific restaurants within walking distance, our favorites were: Cevicheria and José Avillez’s Mini Bar.
Absolutely loved this hotel. Beautiful rooms with great decorations, furnishings and beds/sheets. Rooms were spacious, as was the bathroom. Great location in Principe Real and walkable to many of the main attractions. Our room was a deluxe and we had a great view of the city and the castle. Staff was friendly and very helpful. Bar area was great and the restaurant area was beautiful. We only ate breakfast there (which was very nice) but people seemed to enjoy lunch and dinner. I would stay again in a minute and would recommend to anyone.
Eileen
2025 年 1 月入住 4 晚
10/10 超赞
Bailey
与配偶出行
2025年01月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful and very clean hotel. Service was amazing
Bailey
2025 年 1 月入住 2 晚
10/10 超赞
Shashibhushan,New York
与配偶出行
2025年01月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gorgeous historical building. Great location.
Shashibhushan
2025 年 1 月入住 2 晚
10/10 超赞
Steven
与配偶出行
2025年01月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unique property. Former palace converted to a luxury hotel. Cool bar. Room was comfortable. Bathroom was lux. Would go back.